Paramount

I have stayed here before and love the location and rooms. I bring a group of high school students every other year to see shows in New York. I called Paramount again because we enjoyed our previous stay. This year we had some trouble getting invoices before hand so I could bring a school check at check in. I was then told at check in that they would not accept the school check and that it would have had to been mailed at least a week in advance for payment. Which I would have happily done if anyone along the way had told me that. I spoke to multiple people along the way and told each one that I was going to bring a check and no on mentioned that I needed to mail it in advance. So if you are taking a group or not paying in person with a credit card ask lots of questions. But it is a great place to stay and a fantastic location!

I took a solo vacation to New York and this hotel suited my needs perfectly. Wasn't too pricey, at least not when I stayed in early January. The room was tiny but for someone staying by themself it was extremely cozy. Perfect location right by Times Square and a relatively short walk to subway stations. Staff was very friendly.

Rooms are very small (photos on site are not realistic), closet for your clothes is also very small (for 2 people) so you have to keep your clothes in your suitcase. Leaving 2 cases flat on the floor, there is no room for that either. So you live ut of your suitcase (as a European usually 5 nights),. Few times with new towels, received a dirty one (always reported) For the rest the hotel is clean. Bar is not cozy, hardly anyone is there. Lobby is nice but then you get from the 'doorman' who is walking around in the lobby, the comment 'I think you are leaving soon' because we had a rest after a long day. I had to tell him that i'm a guest and staying there. Not really friendly if you get this comment while you are a paying customer. Concierge also no help. Asked for nice bar/tips to have a nice drink in the area, he didn't know a single one. To save your luggage before you leave, which many have that you already have to check out and you have a late flight, you have to pay 2 dollars per luggage that you ask to keep. We had 2 suitcases, 1 hand luggage and backpack, that was 8 dollars. I don't think they have customer service there. I would certainly not go back or recommend it. Only real pluspoint is the location, which is very good, 2 minutes from Timesquare.