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    Park Lane Hotel

    InNew York, United States Of America

    TripAdvisor Traveller Rating

    trip advisor

    Based on 8897 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Park Lane Hotel lives up to its name, putting you seconds from Central Park and offering sweeping views from its rooms.

    You can’t get much closer to Central Park than this place – it’s just across the street. Plus, a three-minute walk will get you to Fifth Avenue, where Tiffany & Co, Apple and Michael Kors all have flagship stores.

    You’re guaranteed a room with a view here. Thanks to 46 storeys and widescreen windows, you’ll be treated to pinch-yourself panoramas of Midtown Manhattan or Central Park.

    There are often extra hotel fees in New York that you’ll be asked to pay on check-in or check-out. We’ll let you know if this is the case for this hotel - along with how much it'll be - when you come to book. You'll also need to pay a security deposit by cash or credit card on arrival - this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 631
    • Lifts: 6
    • Floors: 46

    Things you'll love

    • Central location
    • Rooms with views
    • 2 restaurants

    Location

    • Next to Central Park
    • 200m to 5th Avenue
    • 1km to Rockefeller Centre
    • 1.3km to Times Square
    • 2.2km to Empire State Building
    • View Location

    City Breaks

    HOLIDAYS TO THE WORLD’S MOST ICONIC CITIES

    • Flights with leading airlines, giving you more choice on when and where you fly.
    • Hotels in central locations, including a range of 3T to 5T properties to suit your budget.
    • Transfers to your accommodation, so you don’t have to worry about finding your own way.
    • Our city breaks are ABTA & ATOL-protected, and come with 24-hour support via our HolidayLine.

    Facilities

    View all facilities
      accommodationData.facilities
    • Park Room Restaurant*

      You can start your day here with an all American breakfast, with options like sunny side eggs and smoked bacon, or waffles and pancakes. Meanwhile, the lunch options include cheeseburgers, steak frites and grilled shrimp. And there are great views of Central Park from here, too.

    • Harry's New York Bar & Grill*

      The cosy atmosphere here makes this place ideal for couples to enjoy a cocktail or an intimate evening meal. Meat and seafood dishes feature prominently on the menu and there's a lengthy wine list, too.

    • Gym

      The gym's open 24-hours and comes with a selection of cardio and weight equipment.

    Great Choice
    10 Sep , 2019 Daniel B
    Great service, excellent location, high quality lobby, very comfortable bed and accomodations at a terrific price. The room furniture and fixture may be a bit dated, but if that's the reason for the terrific price (relatively speaking), then it was/is a bargain.
    Not recommended
    10 Sep , 2019 jo_ohenriquep2018
    I was so disappointed with my one night stay. I came at Saturday at 11:00 and they told me that my room wasn’t ready. Ok until then. When i asked the time to check ou they told me that was at 16:00. All the time that i had a conversation with anyone from the front desk besides this one lady, they were very rude and kind of aggressive. When i ask for a Amazon delivered they just just gave a hangin' phone to speak without saying anything and left. It was such a bed experience. So when i was leaving from the hotel about 15:30 they just told me that the check ou was at 12:00. I just heard that was 16:00 and they fine me with a fee for the next day. I really disappointed. One week earlier i was in jersey city for a 7 days in Hyatt hotel and was so great, so different from you guys. Besides that a lot of elevator noise while sleeping. Again not recommend
    GOOD LOCATION. NICE ROOM. POOR SERVICE. NOT VALUE FOR MONEY.
    10 Sep , 2019 Marco C, 187849
    Location is great. Right in front of Central Park. 5th ave and metro in walking distance. Rooms are large, nice and clean. Beds very comfortable. Breakfast tasty and plentyful. However.. However, we experienced some minor issues that are not acceptable. Not in a 4 star hotel, not in Manhattan, not for this price. We had to wait to check in about 15 mins. After a 24 hours travel, this is not what you like. We ordered room breakfast, but it did not arrive because they forgot to pick up the order from the door. Although I left it out at 11pm and the order form said they would pick it up at midnight. So I had to call room service and order it again. Room service is available only for breakfast. In this kind of hotel, and in NYC I would expect it available 24h, or at least at dinner time…. We were waiting for the airline to deliver our baggages. They arrived at the hotel, but for some unknown reason, they were misrouted in the hotel, they did not inform us and told me the luggage had not yet arrived. So I had to buy new clothes. Then I insisted and asked them to check again and eventually they said that my luggage had been sitting in the hotel all day. Minor issues? Yes, of course, but in this hotel, this location and for this price, that is not what you expect. Btw, a smile would also be very appreciated.
    Silver Wedding Anniversary Treat
    10 Sep , 2019 kazzham, 1006577
    We booked this hotel as part of a package with British Airways. We chose this hotel because of its location. Staff very friendly and approachable. Overall very pleased with our stay, the only thing downside is that the hotel gives you a daily $10.00 credit to spend in the hotel. We tried using this to purchase a coffee before going out for the day a couple of times, but the queue was terrible, as obviously other guests had the same idea. The coffee and snacks stand was only small and couldn't cope with demand. This credit was not rolled over, so if you didn't use it you lost it. It would be more beneficial if the credit you didn't use was taken off the daily tax bill you were charged at the end of your stay.
    Lovely cafe on the green
    09 Sep , 2019 Kevin N, 551646
    We grabbed a quick drink here in the "Cafe on the green" before going on a walking tour around Central Park. The staff were friendly and the courtyard we sat in was a lovely sun trap. The hotel seemed nice and some friendly staff allowed us to use the first floor toilets even though we weren't Hotel guests.
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    View all  8897  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally