Flying with other airlines

Avion Express Malta is the Maltese branch of Avion Express Group, a Lithuanian airline that leases planes across Europe.

Avion Express flights operate with TUI cabin crew and offer full TUI service.

You can check in, add Advance Passenger Information, download or print your boarding passes, or book flight extras for your trip in Manage My Booking on the TUI Website or in the TUI app. Alternatively, you can check in at the TUI desks when you arrive the airport.

Smartlynx Airlines is a charter airline that’s based in Latvia. We often lease aircraft from them to help cover some of our European routes.

Smartlynx flights operate with TUI cabin crew and offer full TUI service.

You can check in, add Advance Passenger Information, download or print your boarding passes, or book flight extras for your trip in Manage My Booking on the TUI Website or in the TUI app. Alternatively, you can check in at the TUI desks when you arrive the airport.

We’ve been working with Sunwing – a Canadian airline based in Toronto – for over 10 years.

Sunwing flights operate with TUI cabin crew and offer full TUI service.

You can check in, add Advance Passenger Information, download or print your boarding passes, or book flight extras for your trip in Manage My Booking on the TUI Website or in the TUI app. Alternatively, you can check in at the TUI desks when you arrive the airport.

Titan Airways is a UK-based airline that’s mostly centred around London Gatwick and London Stansted airports. They’ve been operating since 1988, and we’ve worked with them for years.

Titan flights operate with TUI cabin crew and offer full TUI service.

You can check in, add Advance Passenger Information, download or print your boarding passes, or book flight extras for your trip in Manage My Booking on the TUI Website or in the TUI app. Alternatively, you can check in at the TUI desks when you arrive the airport.

Aegean Airlines is Greece’s biggest airline, and we often work with them to offer more flight times and routes to both the mainland and a selection of Greek islands.

Aegean flights operate with their own cabin crew, but provide the same level of service you’d expect from TUI. Check in is at the Aegean Airlines desks on the day of your departure. You can provide your Advance Passenger information at this point, too. Select your seat is not an option for this carrier. To add sports equipment to your booking, please contact charter@aegeanair.com.

Your luggage allowance will be shown on your booking confirmation email.

Aer Lingus is the flagship airline of the Republic of Ireland. We sometimes work with them to provide more flight options from Ireland to the Mediterranean.

Aer Lingus flights operate with their own cabin crew, but provide the same level of service you’d expect from TUI. Online check in isn’t available, but you can check in at the Aer Lingus desk when you get to the airport. You can provide your Advance Passenger information at this point, too. Your luggage allowance will be shown on your booking confirmation email.

If you are travelling between 1st May and 31st October 2023, your 10kg hand luggage is no longer carried on board for free. It can be checked in for free at the airport. if you don’t check this in you’ll be charged 35 euros at the boarding gate to place the bag in the aircraft hold. You’ll still be able to take one small personal item (like a handbag or a laptop bag) in the cabin free of charge. If you’re travelling between 1st November 2023 and 30th April 2024, you can take 10kgs into the cabin as standard.

Albastar is a Spanish charter airline that’s based in Palma, the capital of Majorca. We’ll lease aircraft from them to help cover routes to mainland Spain, the Canary Islands and the Balearic Islands.

Albastar flights operate with their own cabin crew, but provide the same level of service you’d expect from TUI. Online check in isn’t available but you can check in at the Albastar desks at the airport. You can provide your Advance Passenger information at this point, too. Your luggage allowance will be shown on your booking confirmation email. You can manage your seat selection or purchase seat upgrades through Manage My booking on the TUI website, or call us on 0203 451 2688. To add additional luggage or sports equipment, you must send your request to ops@fordaviation.com and payment will be made at check in.

BA CityFlyer is a regional airline that’s a subsidiary of British Airways. They’re known to help us offer more flight options to Europe from its base in London City Airport.

BA CityFlyer flights operate with their own cabin crew but provide the same level of service you’d expect from TUI. Online check in isn’t available but you can check in at the BA CityFlyer desks at the airport. You can provide your Advance Passenger information at this point, too.

Your luggage allowance will be shown on your booking confirmation email.

To manage seat selection or purchase seat upgrades, call +46 8 12 13 38 60, or visit www.bacityflyercharter.com. You’ll need your TUI booking reference number, which can be found in the header of your confirmation email.

To add additional luggage, sports equipment and reserve seating, please contact +46 (0)8 12 13 38 60, 08:00 - 12.00 CET, Mon-Fri.

Freebird Airlines, a charter airline from Turkey, has been in operation since 2000. They have bases in Istanbul, Antalya and Dalaman, and we often work with them to offer more holiday options to these destinations.

For more information on your Freebird flight, please check your booking confirmation email. This will provide information on how to check in, your baggage allowance and other details about your flight.

Just so you know, if you're hoping to buy anything onboard, they’re currently only accepting cash payments made in Euros, Turkish Lira or Pounds Sterling.

SunExpress is a Turkish-German airline that’s a joint venture between Turkish Airlines and Lufthansa. We work with them so we can offer more flight options to Turkey.

For more information on your SunExpress flight, please check your booking confirmation email. This will provide information on how to check in, your baggage allowance and other details about your flight.

Assisted Travel

If you or anyone you're travelling with requires assistance when flying, please call us on 0203 451 2688 and select the relevant option, so we can make the necessary arrangements to ensure you have a smooth flight.

Proof of disability - Sun Express require proof of disability to allocate a welfare seat. This may be a disability ID card, badge or disability report. Proof can be provided via the Sun Express Whatsapp support line - +90 541 444 0797

Please note that if you have requested assistance you won't need to pay for the counter check-in at the airport.

If you're flying with a non-TUI airline, submitting your passport information, check-in options and boarding pass requests, as well as making seat* and luggage selections will be handled and confirmed by the third-party airline. You can do all this through their dedicated booking management system on their website. TUI is not able to display changes to your flights in Manage Your Booking.

To log into the airline website, you’ll be asked for your flight reference number. Just so you know, this isn’t the same as your TUI booking reference. Your flight reference number will be a six-digit code (seven-digits for EasyJet flights) and can be found on your booking confirmation, e-ticket or in View/Edit a Booking on the TUI website. For Turkish Airlines, you’ll need your ticket number to access Manage Your Booking on their website.

*Please note, some airlines only let you choose your seat once you've paid in full, or when your flights have been ticketed and you've checked in. If you want to upgrade your seat prior to this, please give us a call so we can take a final payment and ticket your booking.

You can contact us on 0203 451 2688 and select the non-TUI airlines option if you want to cancel or amend your non-TUI airline booking. If you want to add things to your booking, you can do so through the partner’s website. For bigger changes, like dates and flight amendments, please give us a call as soon as possible.

Details about our most frequently used non-TUI airlines are available below.

Check-in

easyJet online check-in opens from 30 days before your flight until two hours before departure.

You can check in, add advanced passenger information and download or print your boarding passes for all your flights directly from the easyJet website.

You’ll need to select the option ‘Find Booking’ and enter your surname[s] and flight reference number. Your flight reference number is a seven-character alpha-numeric code and can be found on your booking confirmation email, on your e-ticket, in Manage My Booking on the TUI website, or on the TUI app. You will not be able to access your easyJet account with your TUI booking reference.

If you’re unable to check in online, you can do it at the easyJet bag drop desks at the airport. However, we recommend doing so at least two hours before your flight because this must be done before the bag drop closing time.

Seating

Seats can be selected at the time after booking, or at any time before you check-in, through Manage bookings on the easyJet website.

easyJet charge a fee for choosing a seat. However, you’ll be allocated a seat for free at check-in if you’d prefer not to pay.

Baggage

Your easyJet baggage allowance will depend on the type of holiday you book.

The allowance will be shown as you go through the booking process, or on the customer documents sent to you after booking.

For standard (23kg) baggage allowance, this allows one bag of up to 23kg per passenger, as well as hand luggage of up to 15 kg 45 x 36 x 20 cm (including any handles or wheels).

Hand luggage only allowance means one bag of up to 15 kg 45 x 36 x 20 cm (including any handles or wheels) and is included in your booking.

Please note – easyJet may change their baggage allowances from time to time, so be sure to check these details on the easyJet website before you travel.

Extra bags, extra weight, special items, or a larger hand baggage allowance can all be purchased through Manage bookings on the easyJet website.

Meals and trip extras

Meals and snacks can be purchased onboard. You can also pre-order meals online.

Travelling with children

If you haven't paid to select your seats, the best way to ensure everyone is seated together is to check in as early as possible. You’re more likely to be allocated seating together at this stage. Check-in opens 30 days before departure.

By default, TUI holidays with easyJet flights for infants under the age of two include seating on an adults’ lap. Only an additional baby changing bag is allowed for the infant (max. 45 x 36 x 20 cm). Bassinets are not available on easyJet flights.

Assisted Travel

For more information on special assistance on easyJet flights, please see medicine, medical conditions and equipment.

Check-in

British Airways’ online check-in opens 24 hours before your flight departs.

You can check in, add Advance Passenger Information and download or print your boarding passes for all your flights directly from the British Airways website.

You’ll need to enter your British Airways booking reference – this is your six-character alpha-numeric TUI flight reference number, not your TUI booking reference – and surname[s].

You’ll find your flight reference number on your booking confirmation email, e-ticket, and on Manage My Booking on the TUI website or in the TUI app.

If you’re unable to check in online, you can do it at the British Airways check-in kiosks at the airport.

Seating

Seats can be selected once your flight has been ticketed – which is usually around 50 days before your departure date – via Manage Bookings on the British Airways website.

British Airways charge a fee for choosing a seat, but you’ll be allocated a seat for free at check-in if you’d prefer not to pay.

Please contact us on 0203 451 2688 if you want to upgrade.

Baggage

Your baggage allowance will be shown as you go through the booking process or on the customer documents that we’ll send to you after booking. Bookings with hold baggage included will also include hand baggage.

To find out more about your British Airways baggage allowance, including hold and hand baggage dimensions, see baggage allowance information.

Extra bags, extra weight, special items, or a larger hand baggage allowance can all be purchased via Manage Bookings on the British Airways website.

Meals and trip extras

On short-haul economy flights (Euro Traveller), British Airways High Life Café items are available for pre-purchase. A limited range is available to buy onboard and you’ll receive a complimentary bottle of water and a snack.

On long-haul economy flights (World Traveller), you can expect a starter, main and dessert, with a choice of hot, cold, and alcoholic drinks. British Airways also offer mid-flight snacks and a second meal on longer flights.

If you have special dietary requirements, please check the information on how to order special meals.

Travelling with children

For more information about travelling with children on British Airways, please see family travel with British Airways. You can find out more about child baggage allowances, family seating and children’s meals, as well as lots of other useful content to help you prepare for your flight.

Assisted Travel

For more information about British Airways Special Assistance, please visit their disability assistance web page. Here, you can find information on wheelchair dimensions, mobility assistance, travelling with hearing or visual impairments, and travelling with service dogs.

For general information about medical conditions, pregnancy and bringing medical equipment on board, see medical conditions and pregnancy.

Check-in

Online check-in opens 72 hours before your scheduled flight time and closes five hours before departure. If you don’t check in online, you may need to pay for check-in at the airport.

If you’re flying from London Gatwick or Manchester, you can check in online, add advanced passenger information and download or print your boarding passes for all your flights directly from the Corendon Airlines website.

You’ll need to enter your Corendon Airlines booking code – this is your six-character alpha-numeric TUI flight reference number, not your TUI booking reference – and surname[s].

Your flight reference number can be found on your booking confirmation email, on your e-ticket, on Manage my Booking on the TUI website, or on the TUI app.

Online check-in is available depending on the airport you’re flying from and is free for all ticket types. If you don’t check in online, you may need to pay for check-in at the airport. At the airports where online check-in isn’t available, airport check-in is free of charge.

Please be aware, your return airport may offer online check in. For a full list of all Corendon Airlines airports where online check-in is available, please visit the Corendon Airlines website.

Seating

Seats can be selected at any before you check in through Manage Your Flight Booking on the Corendon Airlines website. Please select the Corendon Airlines option on the login form.

Corendon Airlines charge a fee for choosing a seat online. However, you’ll be allocated a seat for free at check-in if you’d prefer not to pay.

Baggage

Your baggage allowance will be shown as you go through the booking process, or on your customer documents which are sent to you after booking. Bookings with hold baggage included will also include hand baggage.

To find out more about your Corendon Airlines hand baggage dimensions, visit the hand luggage page on their website.

Extra bags, extra weight, special items, or a larger hand baggage allowance can all be purchased through the Book and Manage section on the Corendon Airlines website.

Meals and trip extras

Corendon Airlines meals aren’t included in the price of your ticket. To see menus, or to pre-order a meal onboard, visit the additional flight services page on the Corendon Airlines website.

Travelling with children

For more information about children’s baggage allowance on Corendon Airlines, please see the for infants page on the Corendon Airlines website.

Assisted Travel

For more information about Corendon Airlines assistance, visit their special assistance and care webpage. Here, you can find information on wheelchair dimensions, mobility assistance, travelling with hearing or visual impairments and travelling with service dogs.

Check-in

Vueling check-in opens from seven days before your flight until one hour before departure.

You can check in, add Advance Passenger Information and download or print your boarding passes for all your flights directly from the Vueling website.

You’ll need to enter your Vueling booking reference – this is your six-character alpha-numeric TUI flight reference number, not your TUI booking reference – and surname[s].

You’ll find your flight reference number on your booking confirmation email, e-ticket, and on Manage My Booking on the TUI website or in the TUI app.

If you’re unable to check in online, you can do it at the airport. Just bear in mind that Vueling check-in counters open two and a half hours before departure and they close 40 minutes before the flight’s scheduled to leave.

Seating

Seats can be selected at any time before you check in, through Manage Bookings on the Vueling website.

Vueling charge a fee for choosing a seat, but you’ll be allocated a seat for free at check-in if you’d prefer not to pay.

Baggage

Your baggage allowance will be shown as you go through the booking process or on the customer documents that we’ll send to you after booking. Bookings with hold baggage included will also include hand baggage.

To find out more about your Vueling baggage allowance, including hold and hand baggage dimensions, see their hand luggage, checked luggage and special luggage web page.

Extra bags, extra weight, special items, or a larger hand baggage allowance can all be purchased through Manage Bookings on the Vueling website.

Meals and trip extras

Vueling meals are not included in the price of your ticket. You can buy a range of items onboard, including meal deals and sandwiches. The airline accepts euros and pound sterling for onboard payments, as well as Visa, Mastercard and Amex. Debit cards aren’t accepted.

Travelling with children

For more information about travelling with children on Vueling flights, please see their travelling with children and infants web page. You can find out more about child baggage allowances, family seating and children’s meals, as well as lots of other useful content to help you prepare for your flight.

Assisted Travel

For more information, please see passengers requiring special assistance. Here, you can find information on wheelchair dimensions, mobility assistance, travelling with hearing or visual impairments and travelling with service dogs.

Check-in

Virgin Atlantic’s online check-in opens from 24 hours before your flight until 70 minutes before departure.

You can check in, add Advance Passenger Information and download or print your boarding passes for all your flights directly from the Virgin Atlantic website.

You’ll need to enter your Virgin Atlantic booking reference – this is your six-character alpha-numeric TUI flight reference number, not your TUI booking reference – and surname[s].

You’ll find your flight reference number on your booking confirmation email, e-ticket, and on Manage My Booking on the TUI website or in the TUI app.

If you’re unable to check in online, you can do it at the Virgin Atlantic check-in kiosks at the airport. Please bear in mind that airport check-in desks usually close 60 minutes before departure, so keep an eye on the latest check-in time for your airport.

Seating

Most seats can be selected free of charge at any time after booking via My Booking. Just bear in mind that there’s an additional charge for Virgin Atlantic preferred seating.

Baggage

Your baggage allowance will be shown as you go through the booking process, or on the customer documents that we’ll send to you after booking. Bookings with hold baggage included will also include hand baggage.

To find out more about your Virgin Atlantic hold baggage allowance and dimensions, see baggage information.

For more information on special baggage allowances, see extra baggage and overweight bags.

Extra bags, extra weight, special items, or a larger hand baggage allowance can all be purchased via My Booking on the Virgin Atlantic website.

Meals and trip extras

Virgin Atlantic flights include meals. For more information, or to find out about children’s meals and special dietary requirements see food and drink in Economy.

Travelling with children

For more information about travelling with children on Virgin Atlantic, please see flying with children. You can find out more about child baggage allowances, family seating and children’s meals, as well as lots of other useful content to help you prepare for your flight.

Assisted Travel

For more information about Virgin Atlantic Special Assistance, please see accessibility and special assistance. Here, you can find information on wheelchair dimensions, mobility assistance, travelling with hearing or visual impairments and travelling with service dogs.

Check-in

Emirates’ online check-in opens 48 hours before your flight departs.

You can check in, add advanced passenger information and download or print your boarding passes for all your flights directly from the Emirates website.

You’ll need to enter your Emirates booking reference – this is your six-character alpha-numeric TUI flight reference number, not your TUI booking reference – and surname[s].

Your flight reference number can be found on your booking confirmation email, on your e-ticket, on Manage Your Booking on the TUI website, or on the TUI app.

If you’re unable to check in online, you can check in at the Emirates kiosks at the airport. We recommend checking in three hours before your flight, because this must be completed before the bag drop closing time.

Seating

Seats can be selected once you have purchased your ticket, usually around 35 days before your departure date through Manage Your Booking on the Emirates website.

Emirates do sometimes charge a fee for choosing a seat however, you will be allocated a seat for free at check-in if you would prefer not to pay.

Please contact us on 0203 451 2688 if you wish to upgrade your seat

Baggage

Your baggage allowance will be shown as you go through the booking process or on your customer documents sent to you after booking. Bookings with hold baggage included will also include hand baggage.

To find out more about your Emirates hold baggage allowance and dimensions, visit their checked baggage page.

To find out more about your Emirates hand baggage allowance and dimensions, visit their cabin baggage rules page.

For more information on special baggage allowances, visit their unusual baggage and special allowances page.

Extra bags, extra weight, special items, or a larger hand baggage allowance can all be purchased through the  Manage my Bookings section on the Emirates website.

Meals and trip extras

Emirates offer a range of meals and snacks. You can find their sample menus online on their economy class dining page.

Check out the information about children’s meals. These can be booked through Manage my Booking on the Emirates website.

If you have special dietary requirements, you can order a special meal up to 48 hours before your flight through Manage your booking. You can also find details about Emirates special meals on their dietary requirements page.

Travelling with children

For more information about travelling with children on Emirates, visit their travelling with children page. Here, you can find out more about child baggage allowances, family seating and children’s meals, as well as lots of other useful info to help you prepare for your flight.

Assisted Travel

For more information about Emirates special assistance, visit their travel health page. Here, you can find information about wheelchair dimensions, mobility assistance, travelling with hearing or visual impairments and travelling with service dogs.

Check-in

Air Malta offers online check-in for flights departing from London Heathrow and London Gatwick.

You can check-in, add advanced passenger information and download or print your boarding passes for all your flights, directly from the Air Malta website. Simply select Manage from the main menu at the top of the screen and then Check-in.

You’ll need to enter your Air Malta booking reference – this is your six-character alpha-numeric TUI flight reference number, not your TUI booking reference – and surname[s].

Your flight reference number can be found on your booking confirmation email, e-ticket, on Manage my Booking on the TUI website or on the TUI app.

If you’re unable to check in online, you can check in at the Air Malta check in kiosks at the airport. We recommend doing so between three and six hours before your flight as this must be done before the bag drop closing time.

Seating

Seats can be selected via their flight extras page.

Air Malta do charge a fee for choosing a seat, although you’ll be allocated a seat for free at check-in if you’d prefer not to pay.

Baggage

Your baggage allowance will be shown as you go through the booking process or on your customer documents, which are sent to you after booking. Bookings with hold baggage included will also include hand baggage.

To find out more about your Air Malta hold baggage allowance and dimensions, see their hand baggage page.

For more information on special baggage allowances, see their special baggage page.

Extra bags, extra weight, special items, or a larger hand baggage allowance can all be purchased via the Manage section on the Air Malta website .

Meals and trip extras

Air Malta offers a range of meals that can be bought on board. Please note, only card payments are accepted onboard the plane.

Travelling with children

For more information about travelling with children on Air Malta, please see their travelling with children page. Here, you can find out more about child baggage allowances, family seating and children’s meals, as well as lots of other useful content to help you prepare for your flight.

Assisted Travel

For more information about Air Malta special assistance, visit their special assistance page. Here, you can find information on wheelchair dimensions, mobility assistance, travelling with hearing or visual impairments and travelling with service dogs.

Check-in

Air Mauritius’ online check-in opens 24 hours before your flight departs.

You can check in, add Advance Passenger Information, and download or print your boarding passes for all your flights directly from the Air Mauritius website.

You’ll need to enter your Air Mauritius booking reference – this is your six-character alpha-numeric TUI flight reference number, not your TUI booking reference – and surname[s].

You’ll find your flight reference number on your booking confirmation email, e-ticket, and on Manage My Booking on the TUI website or in the TUI app.

If you’re unable to check in online, you can do it at the Air Mauritius check-in kiosks at the airport. Just make sure you do this at least two hours before your flight, as this must be done before the bag drop closing time.

Seating

Seats can be selected from 30 days before your departure date via Manage Bookings on the Air Mauritius website.

Air Mauritius do charge a fee for choosing a seat online, but you’ll be allocated a seat for free at check-in if you’d prefer not to pay.

You can also upgrade your seats by calling us on 0203 451 2688.

Baggage

Your baggage allowance will be shown as you go through the booking process or on the customer documents that we’ll send to you after booking. Bookings with hold baggage included will also include hand baggage.

To find out more about your Air Mauritius hold baggage dimensions, see about checked baggage.

To find out about your Air Mauritius hand baggage dimensions, see carry-on baggage.

Extra bags, extra weight, special items, or a larger hand baggage allowance can all be purchased via Manage Bookings on the Air Mauritius website.

Meals and trip extras

Air Mauritius offer onboard meals and you can order special meals if you have any dietary requirements.

Travelling with children

For more information about travelling with infants and children on Air Mauritius flights, please see travelling with infants or travelling with children on Air Mauritius. This is where you can find out more about child baggage allowances, family seating and children’s meals, as well as lots of other useful content to help you prepare for your flight.

Assisted Travel

For more information about Air Mauritius’ reduced mobility support, please see passengers with reduced mobility and other disabilities. This is where you can find information on wheelchair dimensions, mobility assistance, travelling with hearing or visual impairments and travelling with service dogs. You can also find general information about travelling with a medical conditions.