Park Central

This hotel was recommended to me by my daughter who had stayed there more than once. It's a reasonably priced hotel, with the ambience of a basic Luxury Hotel, in a sea of overpriced accommodations near Central Park South and Rockefeller Center. Before my trip, I contacted the manager to inquire about several tax and other fees tacked onto the Room Charges, mostly mandated by the city. I immediately received an email from Tony Cunaj, the Complex Director of Reservations, that was welcoming and informative. Tony offered to upgrade my room and provide a senior discount, although I only just qualify for the latter. Although I opted not to use my credit card rewards, he was also willing to make an exception in my booking to allow me to use them towards my bill. Tony certainly earned my loyalty and deserves a commendation from whomever he reports to as an asset to the hotel. The hotel bellman, Jaime, met me upon my early arrival and stored my baggage without delay. The hotel is nicely appointed and has a large bar and meeting area behind the lobby desks that was ideal for spending time with family. I found the room very clean, quiet and comfortable with a nice view. Although there isn't a restaurant on premises, there's a Starbucks for morning coffee adjacent to the hotel and plentiful dining options nearby within a block or two. Jett, who I met at the Concierge Desk, was especially helpful in locating a Chinese restaurant for a large party with my special request for a dish I hadn't been able to find. I highly recommend Park Central for its location, price and warm hospitality.

This weekend we stayed at the Park Central Hotel. Our experience was unmatched; from the location, to the lobby design & the room sizes. I have stayed at many hotels in NYC & nothing compared. The staff was highly accommodating but in particular the manager, Darren McLeod, was calm and welcoming. He was able to assist us with all the navigation questions that we had & consistently made sure that we were beyond satisfied with our experience. Thank you again!

We stayed recently for the third time at Park Central, the first time with our child and the experience was very family friendly. The service is second to none and staff are very amenable and friendly. Compared with other hotels I’ve tried, Park Central is by far the best and most accommodating!! They are great at problem solving as oppose to saying no to requests like other hotels have, and don’t charge for essentially like a kettle and fridge which another large chain of hotels did with us. The service makes the experience at Park Central very enjoyable and our pick amongst all other hotels in NYC. The service and experience feels boutique and personalised. The rooms are clean and modern looking. Convenient location. A special thanks to Eric Palmer, the General Manager for his generosity and for his great leadership. From guest services, thank you Salim and Elizabeth. Thank you to Ivan from the bell desk for always having a pleasant greeting. Thank you to the main lady at concierge for the helpful and honest tips and finally, thank you Charles Safo from housekeeping for going out of his way for us. All staff were wonderful and made this trip very enjoyable. See you again Park Central and Westhouse, the sister hotel which offers all the bells and whistles.