Travel alerts

TUI does not add fuel surcharges to package holidays. Once booked, the holiday price is fixed.

We know a lot of people are keeping a close eye on their budget right now, so we want to offer some reassurance. When you book a TUI package holiday, the price you book at is the price you'll pay. TUI will not add a fuel surcharge later if fuel costs change.

Neil Swanson, Managing Director, TUI UK & Ireland, said:

"We know value matters to customers, and we're very aware of the pressure on household budgets, as well as the wider cost pressures across the industry, including fuel.

"What we can offer is certainty. The price customers see is the price they pay, with no fuel surcharges added by TUI, and once a customer has booked, their price is fixed.

"Our scale and careful planning across fuel, flying and hotel capacity help us keep offering good value. We also offer low deposits, flexible payment options and free child places to help families spread the cost."

Key facts

• No fuel surcharges:

  TUI does not add fuel surcharges to its package holidays.

• Price fixed once booked:

  The price you book at will not increase if fuel costs change.

• Everything in one place:

  Hotels, flights, transfers and more can all be wrapped up in your TUI package holiday for added reassurance.

• Flexible ways to pay:

  Low deposits and flexible payment options, including Direct Debit, are available.

• Free child places:

  Available on selected holidays.

• Financial protection:

  TUI package holidays are ABTA and ATOL protected.

To find out more or book, visit tui.co.uk, use the TUI app or pop into one of our stores.

Check Your Passport Before You Travel

We're reminding customers to check their passport details before travelling, as some passports that appear to be valid can still be refused for entry to certain destinations under current government travel rules.

Travelling to Europe?

If you're travelling to an EU or Schengen Area destination (including countries such as Spain, Greece, Portugal and Italy), your passport must meet two requirements:

• It must have been

  issued less than 10 years before the date you enter

  the country you're visiting.

• It must be

  valid for at least three months after the day you plan to leave

  the country you're visiting.

A passport can still show a future expiry date but fail the 10-year rule if extra months were added when it was renewed. This catches out many travellers every year.

Not sure if your passport is valid?

We've made it easy to check.

Use the TUI Passport Checker to see whether your UK passport meets the requirements for your destination:

Always check the latest government advice

Entry requirements can vary by destination and may change.

Before you travel, please check the latest advice from the UK Government:

Our advice

While it's each customer's responsibility to ensure their passport is valid for travel, we're here to help make it as straightforward as possible. We recommend checking your passport details well before departure using the resources below to avoid any surprises at the airport.

• Check passport validity if travelling to a

  European destination

  .

• Check passport validity if travelling to

  destination outside of Europe

  .

• TUI Passport Checker

  Passport validity - Check UK Passport Validity Online | TUI.co.uk

We're looking forward to helping you enjoy a hassle-free holiday, so please take a moment to check your passport well before departure.

The EU’s new Entry/Exit System (EES) is now up and running, and it’s being introduced across more airports and border points in the EU and Schengen area. At some airports, you might still find longer queues, particularly at busy travel periods. We know this isn’t the travel experience you want before, or after your holiday - and it’s certainly not the one we want for you - so please know we’re doing all we can to support.

To help your journey run as smoothly as possible, please allow a little extra time when passing through border control. Keep any essential medication in your hand luggage in case of delays, and when departing the EU, head straight to passport control after dropping your bags to avoid hold‑ups. Bringing some extra water for comfort is also a good idea.

And if you think you might need any support or assistance at the airport, please let us know before you travel, we’re here to help.

For more information, visit: What’s EES and what does it mean to me? | TUI.co.uk

We are currently monitoring the situation across the Middle East and the latest guidance issued by the UK Foreign, Commonwealth and Development Office (FCDO).

The FCDO no longer advises against all but essential travel to the United Arab Emirates (UAE), Qatar and Bahrain.

FOR CUSTOMERS DUE TO TRAVEL TO THE UAE, QATAR OR BAHRAIN OR TRANSIT THROUGH

Due to previous disruption in the region, some flights to and from the UK have been impacted.

If you were due to travel to, or transit through, the UAE, Qatar or Bahrain on or before 30 June, our pre travel team will have contacted you to discuss your options, including amending to an alternative holiday or cancelling for a full refund.

If you are travelling from 1 July onwards, your holiday is scheduled to operate as planned and normal booking terms and conditions will apply.

We will continue to monitor FCDO advice closely and will contact customers directly if anything changes.

If you would like to speak to us, please call 0203 451 2688.

While UK airports are installing new scanners to prepare for changes in security restrictions, at this time you should still follow current guidelines as not all airports have changed and destination airports still have these restrictions in place for your flight home.

For more information on airport security click here or visit the information page for your local UK airport below.

Aberdeen: Aberdeen International Airport | Fly from your Doorstep | Aberdeen Airport

Birmingham: Important Updates - Birmingham Airport Website

Newcastle: Welcome to Newcastle International Airport (newcastleairport.com)

Leeds Bradford: Going through security | Leeds Bradford Airport

London Southend: londonsouthendairport.com/flights/security-preparation/

London City: londoncityairport.com/at-the-airport/need-to-know/security-baggage