Riu Plaza New York Times Square

We just stayed 4 nights at this hotel. . Room is small but spotlessly clean and functional. Toiletries are provided. Nice big shower. No bath. Complimentary water in fridge. Breakfast is manic! Generally You have to queue but the staff move the line really quickly and we never waited more than 3-4 minutes. Great selection of food which is constantly replenished. Loads of fruit, cold meats, cereals, bread, cooked eggs, bacon, sausages etc etc, cakes fruit juices coffees teas - you name it, it’s there. Hotel is very close to Times Square. We found it a great base to do all the sights we wanted to see. Also we found the room very quiet in terms of noise from other guests. You can hear the traffic but this is true of any NY hotel in my opinion. Would def recommend.

The rooms are small, but are perfect for 1 or 2 people. There's a fridge, which is good for snacks/beverages. The hotel also provides 2 bottles of water every other day. The breakfast buffet has a variety of fruit, coffee, pastries and hot items. Definitely recommended due to walking distance to nearly all Broadway theaters.

We stayed here for 7 nights for a family holiday in NYC. Hotel apparently relatively new, fixtures and fittings good quality and communal areas well appointed. Staff very friendly and helpful too. Check in/out could get quite busy at certain points, there appeared to be lots of groups arriving/leaving which seemed to give rise to the queues. Rooms are typical NYC, not huge, but cleverly you can store your luggage under the bed, which frees up a huge amount of space. There is a fridge in the room which is great to keep some snacks and drinks in. They do provide water every other day, but this seemed hit and miss and fell foul of my usual criticism of only putting 2 bottles in sometimes, despite there being 3 of us. Views from our room were fantastic (we could actually see Intrepid) and all the rooms are centred around a central lift shaft, meaning walks from lifts to rooms are not bad at all. Lifts can get very busy at peak times though. One point to note, for some reason, someone thought it was a good idea to put an opaque glass wall in the bathroom. It looks fantastic, but if you are travelling with a young child you can’t really use the bathroom lights once they are asleep, as it pretty much lit the room up like Blackpool. Same in middle of the night if someone needs the bathroom.... if this wasn’t the case, this would have been a 5 star property in our opinion. The hotel is in a brilliant location, close to Times Square and near enough to subway etc. Makes a great base to explore from, pretty central. One superb feature is the inclusive breakfast. It is similar to a standard all inclusive breakfast, lots of bacon, eggs, sausages, fruit, cereals etc. Also hot drinks and juice. A great way to fuel up for your adventures and saves a fortune based on NYC prices. It does get busy, they give you a guide to busy times, just be aware and don’t say you weren’t warned!! For any Brits, there is no tea or coffee making facilities in the room, however, there is a Dunkin Donut across the street which did tea and coffee at a reasonable price and if you did the surveys each day you could get a free donut to go with it... half decent tea too!! Also a Duane Reade one block up, to stock up on snacks! The bars in the hotel, especially the courtyard bar, were nice and welcomed children. Reasonably priced too. Definitely a good find and would use it again!