Allianz Partners travel insurance

We’ve partnered with one of the UK’s leading travel insurers to provide you with comprehensive travel insurance for a wide range of holidays.

Get a quote.

T&Cs apply.

Insurance that's right for you

Travel protection whether you’re on holiday solo, as a couple, as a family, or with friends.

Individual. . Insurance that protects you whether you’re on a solo adventure or travelling with friends.

Individual

Insurance that protects you whether you’re on a solo adventure or travelling with friends.

Couple. . Rest assured, you’re both protected on holiday with Allianz’s couples’ insurance.

Couple

Rest assured, you’re both protected on holiday with Allianz’s couples’ insurance.

Family. . Get holiday insurance for parents and children under one handy plan.

Family

Get holiday insurance for parents and children under one handy plan.

Winter sports. . Holiday insurance for when you plan to hit the slopes.

Winter sports

Holiday insurance for when you plan to hit the slopes.

Cruise. . Protection for cruise holidays that tick off multiple destinations.

Cruise

Protection for cruise holidays that tick off multiple destinations.

Annual cover. . A popular option if you travel a lot, providing cover for multiple trips throughout the year.

Annual cover

A popular option if you travel a lot, providing cover for multiple trips throughout the year.

FAQs

How can I get proof of a delayed flight for insurance purposes?

If you flew with TUI, a flight delay confirmation letter will be sent automatically to you via email. You may be able to use this to claim on your travel insurance, depending on the level of cover you purchased. If you booked your holiday through a non TUI agent and we don't have your email address, we'll email a copy of the letter to your booking agent.

If your flights were with another airline, please contact your airline directly.

I've booked insurance with you - how do I make a claim?

If you have an AXA policy that was booked in our retail stores on or before 1st April 2024 or booked online on or before 16th April 2024:

TUI UK Limited, trading as TUI and First Choice, arrange travel insurance underwritten by Inter Partner Assistance S.A, part of the AXA Group.

If you are abroad and need urgent assistance please contact the Emergency Medical Assistance Service on +44 (0)203 093 0032

To make a claim online visit https://global.eu.axa.travel/claim/claim_home or call 0203 093 0032.

If you have an Allianz Partners policy booked in our retail stores from 2nd April 2024 or booked online from 17th April 2024:

TUI UK Limited trading as TUI and First Choice, arrange travel insurance underwritten by AWP P&C SA, administered in the UK by AWP Assistance UK Ltd under the trading name Allianz Partners. If you need to make a claim, contact Allianz Partners direct - the contact number for their claims department is 0208 666 9336. If you need more information on making a claim, you'll find the details in your insurance policy document.

I didn't go on my holiday - can you provide proof to give to my insurance company?

If you need proof that you didn't travel to make a claim on your insurance, contact our After Travel Customer Support team and they will arrange this for you.

TUI UK Limited (also trading as First Choice), TUI UK Retail Limited (also trading as TUI) and Marella Cruises Limited are Appointed Representatives of AWP Assistance UK Ltd (trading as Allianz Partners) which is authorised and regulated by the Financial Conduct Authority under registration number 311909. FCA authorisation can be checked on the FCA register at www.fca.org.uk/register.