The Candlewood Suites New York City Times Square

This was a nice place to stay. It is located near the Garment District of NYC. Our room had a kitchenette, which was nice. Price was great to, especially compared to other hotels in the area. The hotel was within walking distance of most of the attractions we visited.

This hotel is considered an "extended stay" resort, therefore they do not clean the room daily. I understand they will clean daily if asked to. We got some clean towels delivered to our room daily & we were happy. Each time we asked for towels, they were at our door within 30 minutes. We are night owls, out late every night until 2-3 pm, so we enjoyed no one knocking on the door waking us up for maid service I didn't interact a whole lot with the front desk other than to ask directions or which subway to ride to a certain destination. Each and every time they were extremely courteous, professional and very helpful. No eye rolls or bad attitudes for questions regarding the city. Each person was fantastic to deal with. They partner with the Holiday Inn Express next door and this was where we found the concierge who helped with tickets. One night I was wanting some coffee and they were out of cups; the man at the front desk actually walked next door to the Holiday Inn to get me some coffee cups after midnight There are two elevators, which are really 2 of the fastest and most quiet I have seen in a long time in a hotel. We were on the 25th floor and never waited more than about 3 minutes for a ride...usually less than a minute. The room was quiet. The air worked great. Decent sized bathroom with hairdryer. Each room has a full size fridge, stove top, sink, dishwasher and full size microwave. Each of these we used multiple times throughout week Has a nice flat screen TV with a good channel selection. A decent sized work desk was also helpful. Bed was very comfortable. I asked for extra pillows and they delivered 2-3 extra to my room within an hour of arriving. The kitchen was the best part of our room, very convenient They also have free washing machines and dryers to use if you need clean laundry. Charge $2 at desk for a detergent pod. This turned out to be needed and very convenient About 2-3 blocks from Times Square, which is fantastic for my daughter and a subway stop within about a one block walk. I will not hesitate to stay here again

Stayed here for 5 nights in January - I had read the reviews before I went so had a fair idea what to expect. We flew into Newark airport and got the express bus to port authority and the hotel was roughly a 5 minute walk from where we got dropped off. We were there before check in time and expected to leave our bags and check in later. However spoke to the guy at reception Kelvin was possibly his name and our room was actually ready which was great. The gentleman who dealt with us was so friendly a credit to the hotel. Up to our room on the 13th floor, it was just as you came out of the lift and had concerns about possible noise however had no problem during our stay. Room was lovely and warm. It was spotless and a good size. It isnt the most modern but I had looked at the photos beforehand and was better than I expected. Having the kitchen area was great although we didn't use it too much but we both commented on how well stocked it was should we had wanted to cook. There is no cleaner that comes in during the stay but if you need fresh towels more toilet roll etc you just need to ring down. For the price I paid I was delighted with the accommodation and would not hesitate to return. It is really close to a subway station. A few blocks from times square and close to plenty of restaurants. Also had no problems in relation to lift waiting times.