The Candlewood Suites New York City Times Square

This hotel is considered an "extended stay" resort, therefore they do not clean the room daily. I understand they will clean daily if asked to. We got some clean towels delivered to our room daily & we were happy. Each time we asked for towels, they were at our door within 30 minutes. We are night owls, out late every night until 2-3 pm, so we enjoyed no one knocking on the door waking us up for maid service I didn't interact a whole lot with the front desk other than to ask directions or which subway to ride to a certain destination. Each and every time they were extremely courteous, professional and very helpful. No eye rolls or bad attitudes for questions regarding the city. Each person was fantastic to deal with. They partner with the Holiday Inn Express next door and this was where we found the concierge who helped with tickets. One night I was wanting some coffee and they were out of cups; the man at the front desk actually walked next door to the Holiday Inn to get me some coffee cups after midnight There are two elevators, which are really 2 of the fastest and most quiet I have seen in a long time in a hotel. We were on the 25th floor and never waited more than about 3 minutes for a ride...usually less than a minute. The room was quiet. The air worked great. Decent sized bathroom with hairdryer. Each room has a full size fridge, stove top, sink, dishwasher and full size microwave. Each of these we used multiple times throughout week Has a nice flat screen TV with a good channel selection. A decent sized work desk was also helpful. Bed was very comfortable. I asked for extra pillows and they delivered 2-3 extra to my room within an hour of arriving. The kitchen was the best part of our room, very convenient They also have free washing machines and dryers to use if you need clean laundry. Charge $2 at desk for a detergent pod. This turned out to be needed and very convenient About 2-3 blocks from Times Square, which is fantastic for my daughter and a subway stop within about a one block walk. I will not hesitate to stay here again

The hotel was near to port authority for bus and subway access. Also the location is ideal specially if you will be exploring city. Services are great specially the front desk that assisted us, Juvy. She was very nice as she noticed we were tired from travelling and provided us some snacks and our check in was smooth. Then she also even offered us for a late check out as we were about to check out but will still need to go to the nearby church so she said that we can go back to our room and leave our stuffs there. The hotel was just simple nothing spectacular but good enough for a stay and a rest since you will just use the hotel for sleep and baths anyway. Ideal also for long term stay as they have small kitchen if you opt to cook food or re-heat your foods. Will definitely consider staying on this hotel if we will visit NYC.