Arlo Nomad

My brother and I stayed one night unexpectedly at Arlo Nomad 11 E. 31 St NYC when we found out our Norwegian Cruise was leaving a day late! ( who does that?) We were so upset and the crew at Arlo could have not made our stay BETTER! The people who work here, Paola and Caroline just to name two, really went out of their way to make sure we were comfortable and happy. Our room had the biggest bunk beds and we each had our own TV at our feet. The Smell of the entire hotel is to die for. I’ve traveled the World and never have I been in a more Comfortable and laid back place. The shower could fit 6 people in it and the toiletries are 5 Star yum! You can go in many rooms throughout the hotel and relax on chairs and couches you would find in your grandmothers homes. I will NEVER stay anywhere else in NYC, ever, except Arlo’s Nomad! It reaks with love and kindness. Something other hotels have lost Long Ago! I send you ALL 6 STARS MAY YOU CONTINUE TO BLOSSOM AND GROW. I hope your higher ups know that they have the cream of the crop working for them. THANK YOU EVERYONE, Dolores Nicolaisen, and Brother Saverio Zippo... By the way hope to see you in May! I cannot wait for my daughter to experience you all ♥️😘

The hotel is beautiful, I don't even know where to start from to describe how much I loved it. The staff (I literally mean ALL of those who gave us service at some point: Gabriel, Steven, Angie, Carlos, Dawa & Bolivar) were so nice and helpful, everything we asked for was taken care of right away and all of them made us feel welcomed & at home. The room was great and felt a lot larger than it really is, clean, no dust! (I'm allergic) & comfy, the shower was THE BEST shower I've ever had in hotels worldwide (and I'm traveling A LOT). The decoration up to the small details made such a cosy & NY'ISH atmosphere and it was pleasant to sit in the Lobby on both floors. The quality of the amenities (and OHH - the fragrant!) made my day, I ended up purchasing some to take home, it's addictive. When I came back home, I filled a survey and got a quick & detailed response from Carly that payed attention to everything I wrote in this survey, this showed again the superior level of service & care they have. I will definitely come back next year and the years after & recommend to all my colleagues. It was a great stay.

I rarely splurge on hotels, but I did this time for a well-deserved rest from work. The hotel is in a perfect location for exploring Manhattan and I was able to walk and catch the bus to all of the sights I had on my list. There were countless restaurants in the area ranging from economical to the "latest fad", all good food. I spent a few nights in a Queen Sky (29th floor) and then a few more nights in a Queen Urban (26th). The views were amazing and an excellent way of having a restful stay with a peerless panorama of the city. Free wireless speeds were impressive, perfect for my videoconferencing needs. There were beautiful public spaces for work and socializing. The housekeeping, reception desk, and restaurant staff were all efficient and very friendly. As someone traveling alone I felt welcomed and safe. Paula at the reception desk handled one of my concerns in a most efficient, friendly, and courteous manner and I was impressed with her warmth and professionalism. I would return to this hotel and I recommend it to my friends and family.