TUI is likely to start flying to Italy again soon.

We’re keeping a close eye on government guidelines and expect to be able to start flying to Italy again soon. Holidays during the COVID-19 pandemic will be slightly different to what you’re used to. But, we’re doing everything we can to make sure that you have a brilliant TUI holiday. We understand how important it is to know what to expect while you’re away. That’s why we’ve put together this page to fill you in on everything you need to know about your holiday to Italy, once we start flying there again


As part of our TUI Holiday Promise, all bookings departing up to the end of April 2021 have COVID Cover included. This means you can amend your holiday for free if you contract COVID-19 before you travel or are officially required to isolate prior to your travel dates, or if your local area goes into lockdown over the dates you are due to depart. It’s also got a Holiday to Home insurance policy built in. This means that if you contract COVID-19 while you’re away, you’re covered for overseas medical assistance, testing costs and a flight home for treatment if required. It’s designed for use alongside your usual travel insurance, and is subject to T&Cs.

Your flight and hotel experience

We’ve put a range of new measures in place on our TUI flights, in line with all the latest government and holiday industry expert advice. You’ll need to check in online, wear a mask throughout the flight and also at some airports. As for our hotels, we’re making sure they’ve got the highest possible hygiene standards in place before re-opening. Find out more about what to expect on your holiday, including your flight, transfer and hotel experience.


  • COVID Cover on selected holidays
  • 24-hour support while you’re away
  • Package holiday refund guarantee
  • Approved testing partners
  • Flexible options if your holiday can’t go ahead

Find out more about our promise and everything we’re doing to keep you safe on the Travel With Confidence hub.

Here are the main things you need to be aware of.

Social distancing distance 1 metre.
Face mask requirements for adults Face masks are mandatory outdoors at all times, except for when you’re jogging and cycling. You also have to wear a face mask on public transport, and in enclosed indoor spaces, like shops and public areas of your hotel.


You’re required to wear a mask outdoors at all times.

Face mask requirements for children Face masks are mandatory for everyone aged over six years old.
Passenger Locator Forms and testing requirements TESTING REQUIREMENTS

• A negative COVID-19 test result for all travellers aged 12 and older is required when you arrive in Italy from the UK.

• You need to have taken the test 72 hours before you’re due to travel.

• You’ll be asked to show proof of your test result, and the date it was performed, when you land in Italy.

• Alternatively, travellers aged 12 and over can take a free COVID-19 test at the airport when you arrive in Italy. While you wait for the test result, you’ll have to self-isolate at your hotel.

• Some airports in Italy are offering fast testing, which give you your results within an hour. While you’re waiting for the results, you’ll have to wait at the airport.

• Be sure to check the website of the airport you’re flying to in Italy for more information about their testing process.

• If you test positive for COVID-19, you’ll be quarantined until you’ve tested negative on two consecutive tests. • Please be aware, your time in quarantine can vary from a few days to several weeks.

• You’ll find the full FCDO advice here.


Mainland Italy

You’ll need to complete a Passenger Locator Form (PLF). This will be handed to you by your cabin crew on your flight. There’s no need to complete the form before travelling

Here’s what you can expect while you’re out and about in Italy.

Beaches Open with limitations.
Restaurants and bars  Open with limitations. Reservations are required and there are limits on numbers. When dining in at a restaurant or snack bar, one member of your party will need to register their contact details.
Sights Open with limitations. You’ll need to book in advance and there are limits on numbers.
Supermarkets Open. Face masks are mandatory.



All Markets are currently closed.

Other facilities Open with limitations.
Museums and archeological sites are permitted to open. You must pre-book online.SORRENTO
All playgrounds and public parks are currently closed.

Here’s the key information on getting to Italy.

Flights with TUI You’ll fly to Italy with one of our partner airlines. Please contact the airline you’re flying with directly for the latest travel information

Here are your options for travelling within Italy.

Car rental Permitted, with restrictions in place for people from different households.
Public transport Face masks are mandatory and public transport should only be used if absolutely necessary.
Hiking Not yet known – we’re working on it.
Biking Not yet known – we’re working on it.

For more information, take a look at the Foreign, Commonwealth and Development Office (FCDO) advice on travelling to Italy.

Read the full FCDO advice here.