Hotel Agua Azul

Stated here 7th to 14th December on all inclusive package. Rooms were cleaned daily, comfortable beds, kettle and welcome pack of tea, coffee, cream and water was left on first day. 32 inch Tv on wall with a few English channels,hairdryer in bathroom . Only downside to rooms was open plan bathroom with clear glass panel between beds and sink. The toilet door was frosted glass thankfully. Toiletries were also provided. A good selection of food available for all meals. At breakfast English bacon, poached eggs and omelette was available at show cooking station. I have to have gluten free and completed a daily menu. My partner ate from the main selection and throughly enjoyed every meal. Bar had a good selection of drinks served in large glasses. Gluten free beer was also available. You can also take drinks up to your room if you ask for them in plastic glasses. Entertainment was good most nights. The young lady who oversees the entertainment was a really good dancer. Her flamenco fusion is really worth seeing. Her facial expressions and passion for dancing was second to none. The staff throughout the Hotel were very friendly and helpful, especially in the restaurant when ordering my gf meal. Thank you Agua Azul for making our holiday memorable. Especially the young lady on entertainment x

Just back from a week here. Good points including very good value for money were.... Comfortable and clean room which was cleaned daily. Central location for old town and beach. Good AI drink selection. Hardworking staff. Manager always around hotel Food was variable quality but plentiful. Not so good points. The bar area was a bit depressing as poorly lit and no atmosphere.....not even a Christmas decoration. Poor room insulation very noisy could hear TVs conversations and snoring through walls. Seemed to be staff shortage in restaurant as tables often not cleared quickly. We stayed over a Spanish holiday weekend and the noise from traffic etc outside the rear of the hotel was bad. I didnt sleep well all week and on top of that had really bad tummy bug resulting in me not eating or drinking for the final two days of my holiday...I heard of other people having similar. To top it off a fire alarm was activated on our last night we evacuated the hotel and in the darkness I missed a step and twisted my ankle....a few health and safety concerns regarding fire safety procedures as we were told it was a false alarm and that was it.I understand another lady also twisted her ankle too. Sad to say I won't be rushing back.

The hotel is in a great position right next to the old town, not far from the promenade and beach, it’s spotless, and airy, the staff were pleasant, the room was lovely apart from the toilet door which you can see through when you put the light on, free safe which is great, towels and bedding replaced when necessary, good tv, tea and coffee facilities, the food was really good and the drinks were good quality too, The pool area was fine though as usual people were placing towels on the beds, and coming and going as they pleased always taking the sunny spots, the entertainment area is quite big but wish there had been a quieter space where you can sit with a drink and relax, not so bad in the summer when you can sit outside but there was quite a bit of rain so no sitting out, would go to the hotel again as it has a lot going for it