Hotel Riudor

Vile vile vile do not go to this hotel the food is the worst I've ever had in Benidorm , the rooms are club rooms with tea and coffee facilities which was nice ,the shower goes from being the right temperature to being freezing then to boiling hot .only tried eat in restaurant one night it was so bad we had all our meals out at the 4 kings around the corner ,wouldn't return if it was free .

Stayed at this hotel for 4 nights just got back today would not recommend it. On arrival steep steps old fashioned doors that if you are not careful knock you down the steps. In need of a full refurbishment very outdated. The club room bedrooms have been refurbed very nice but the shower keeps running cold and the walls are paper thin could hear the neighbours one side using the loo and the other side talking, stirring his tea and clearing his throat and spitting. The worst thing is the food had the salmon it was awful didn’t look or taste like it, chicken was no better bland tasteless and salad old and dry. My husband had the soup it was awful. We could not find anything decent to eat. We walked out and never ate in there again even though we were full board. Complained at Reception to the TUI Rep no help at all she just said nobody else has complained then we said well have you looked at trip advisor she says no and tried to palm us off but these are the reviews they use on the booking web site. she was very defensive and quick with her answers even though three different parties complained. The hotel only had 2 lifts that were small, the pool area the tiles were all loose. Staff quiet miserable apart from English lady on reception and the maid The hotel more suited to the older generation and would never go again did not offer value for money will stick with the Ambassador playa or Presidente.

Second visit to this hotel,food was never hot,we always had to use the microwave to heat it up,there was lots to chose from,but the quality was poor,chicken wings was chicken skin and bones,lamb chops bones and fat.The custard was watery,apple crumble,the crumble I think was made from the left over bits of muselli,looked more like, and was as hard as a Rivita cracker,at times there was cold custard with tea biscuits on top.The glasses were never very clean,we had to ask the waiting staff to change them,which they grudgingly did.A gentleman sitting at the next table to us asked to speak to the dining room manager,the waitress completely ignored him,5 minutes later he asked her again,when the manager came the guest showed him the glass,which had lipstick on it,the manager took the glass and just walked away from the table,doing nothing about the complaint.The staff are sullen,the entertainment old hat,and the beds are too hard you end up with a pain in your hips.No third visit to this hotel,but visiting Benidorm again in February.