Port Vista Oro

We have just returned from one week at this hotel and we could not fault it at all. When we arrived the room was not ready so receptionist checked our passports and booking information, gave us our all inclusive wristbands, showed us where to store our cases until the room was ready, showed us where to change into cooler clothes and directed us to the pool bar for drinks and snacks. Half an our later our room was ready and we were happy to find we were on the first floor with a pool view. If we were to find fault with anything it was the room was a little cramped for 4 single beds (it wasn't that important as we didn't spend much time in the room), the room was very clean, perhaps a little dated but with ample wardrobe space with hangers and shelving, also a safe inside that could be hired for 22 euros (10 euro of which was a refundable deposit). There was a tv but we didn't use it, a dressing table and a small fridge which we used for our water. The bathroom had a bath/shower, basin, toilet and bidet, 2 plugs, hairdryer, also hand soap and shower gel in bathroom. There was a large balcony with 4 seats, table and clothes dryer. Black out curtains and air conditioning unit were a godsend. The rooms were cleaned everyday, sheets changed daily, bins emptied daily, floors mopped and toilet rolls and towels replaced. We were all inclusive so we got breakfast from 8-10am, snacks from 10.30-1.00pm, lunch 1.00-3.00pm, snacks again from 3.00pm-7.30pm and evening meal from 8.00-10.00pm. Drinks were served from 10.00am - midnight. All meals were buffet style in the dining room which was cool and airy. It would have been impossible for the pickiest eater not to find something to eat. Breakfast was various breads, cheeses and meats, yoghurt, cereals, full English, fruits. For lunch there was starters, main courses and desserts, cheeses and fresh fruit. Everything was prepared using local ingredients, they catered for all nationalities, dishes included paella, risotto, vegetables, meats, pasta, pizza, fish, potato dishes, steak. No two days were ever the same. Evening meal was the same. Water, soft drinks and alcohol was served at the pool bar, dining room and the inside bar. The snacks were cooked at the pool bar, help yourself to BBQ burgers and hotdogs with breadbuns salad and sauces, chips and toasties. A couple of days the chef was at the pool bar making paella and they came around the pool asking if anyone wanted to try it. The staff were amazing, from the receptionists, cleaners, bar and dining room staff, they were very busy all of the time in very hot conditions but they took everything in their stride. They were very helpful and looked after everyone well.The cleaners were always on the go, cleaning the pool area and pool every morning, the hotel has double glass doors from the pool to the reception area and I lost count the number of times they were cleaned of sun lotioned hand prints (but they still did it). There were plenty of activities throughout the day and evening with aqua aerobics, crazy golf, pool football, competitions, karaoke and a variety of singers. Something for everyone if you wanted to join in. At the pool area there were plenty of tables and chairs, plenty of sunbeds, a small childrens play area, rubbish/recycle bins. Some people complained that the pool does not get full sun all day but it was lovely to be in shade as the temperature was around 38 degrees! The hotel is around 300m from the Levante beach up a slight hill on a busy road but minimal traffic noise. There is a supermarket opposite selling basics but it was pricey. We had an amazing time and will definitely return to this hotel.

First time to Benidorm and I have to say, it was the best holiday we have been on. Now initially we were underwhlemed by the size of our room at the hotel as there was 2 adults and 2 children, however, for the amount of time you spend in it, it didn't bother us. The food here was brilliant, so much variance each night including the kids menu, so much option. The hotel itself is ideal, sun lounges available all the time, pool view is ideal if you have kids, we honestly could not fault a single thing. We met the most amazing people and we will absolutely be back next year for longer! I would highly recommend. Thanks to all the staff at port vist oro who made our stay worthwhile, including the entertainment team who kept the kids busy too!

I stayed here just me and my daughter - few pros and cons listed below from my opinion . Friendly staff . Although poor entertainment with very dated activities the girl put every bit of effort in. . 1 lift for the whole hotel . Food large variety and staff quick and efficient to clean . Very shaded pool and sun bed area may suit some with young children . Noisy as right next to main road . People were bringing others in from other hotels to share their inclusive drinks so they were just loud all night . Make you a pack up if you are off on a day trip .aircon is decent although 10 euros deposit .small pool .rooms cleaned daily .allowed to check in early