Melia Benidorm

Only criticism was queuing for seating, in Dining room, whilst many tables were empty, reserved for large Spanish groups. Food was acceptable, but not outstanding, and waiting staff, who do an excellent job, appear grossly understaffed.

I like this hotel. The public spaces and rooms are very pleasant and the bar prices are very reasonable for a four star hotel with a pint of Cruzcampo beer at 3.30 Euros. The staff are very helpful and polite and room maintenance is carried out extremely quickly where necessary. I reported a faulty balcony light one morning and I met the maintenance guy leaving my room around 90 minutes later after having fixed it! The gym and indoor pool are excellent. Although there are prescribed opening hours for the gym, it can be used 24 hours at your own risk. There are two cross trainers, three exercise bikes (one of which is recumbent), two treadmills and a variety of resistance equipment. On the negatives side, I feel I have to point out some shortcomings. The bar service is sometimes a little flakey and consequently I would recommend just waiting for serving staff at a table as opposed to waiting at the bar to be served. Some of the gym equipment was not usable and was not marked as such. I warned some potential users not to use one of the cross trainers as I felt that there was potential for injury and one of the bikes was inoperative. I reported both faults to the staff and she indicated that she already knew but there were no "out of operation" notices in place. I enquired as to the price of the Christmas Dinner evening meal on Christmas Day. This was 90 Euros which I thought to be a bit steep! Overall, a really nice stay at this hotel and the standards in the restaurant have improved since I last stayed here around seven years ago. I would definitely recommend this hotel, The costs are generally very reasonable, the staff are nice, the rooms and public areas are very relaxing and the location within Benidorm is extremely convenient.

What can I say, I was recommend this hotel by friends. Needless to say they won’t be getting a card next Christmas, and I will be recommending” A Texas Chainsaw massacre” as a wholesome family film to them. The fact that there’s no air con available I’ll let go, I’ve had to open the window to make do. Plus I don’t want Greta Thunberg chasing me round my dreams like a “ good guy doll” because I’ve chosen to have a bit of comfort. I’ll even forgo complaining about the elevator trips to my floor. it’s not the lifetime it takes, it’s I don’t want Disney to get wind of it and sue them for copyright theft for “Terror Towers”. More than once in a box that was shaking like a dog having a a poo, I envisioned myself having to do a “ John Mclane” and climb up the lift shaft. Nope the icing on the cake for me, is this evening. While taking a nap after a big lunch ( that’s right I’m still here). In the next room a service person was re attaching the skirting boards at 18:30 on a Sunday afternoon!! And like “Maxwell” with his silver hammer “ bang banged” like crazy! So, up dressed and downstairs I go in the shaking lift to complain. Guess what, I got a sorry about that... not even a Sincere one! More of a “ whatever” apology! They didn’t even offer me a small beer, which we all know cures all ills! I would recommend you stay on the coach next time guys.