Hotel Don Pancho

The hotel is right smack in the middle of the late night bar and disco area and the noise starts at midday , we were on the 16th floor and could hear it all the time very clearly , we had to leave our balcony door open at night as no air con or ceiling fan and there was obscene language and chanting on a regular basis which was not nice especially when sunning on the balcony . There are no Tea or Coffee making facilities in the standard rooms all of which are quiet small , you also need to cough up over £20 for the use of a safe if staying for 2 weeks . The shower constantly changes temperature any time of the day or night which is very disturbing . The pool area is nice but the towels are on the beds before breakfast despite warning signs around the pool which nobody takes any notice of . The waiters do not come around the sunbeds around the pool asking if you need a drink . On arrival you are dropped off 100 yards away from the hotel at a set of traffic lights to find your own way in as coaches are not allowed to park outside , very strange . Entertainment is generally very boring and slow , ok if you want to try out your ballroom dancing but not for us and many left the shows long before they finished . The hotel requests that you dress elegantly for dinner , I saw numerous males and females in scruffy denims and one guy who repeatedly wore a collarless tee shirt with jeans and trainers for dinner ! elegant ? hardly . The good points have been written many times before but I always write the truth if you don't believe me then go and have a look , I have travelled around the world and this hotel is ok but lacks on lots of smaller things .

Does what it says on the tin! Everything tip top - from the food to the swimming pool which as I have found seems to be the only heated one in Benidorm The hotel is immaculate - nothing is left to chance and the staff are all very helpful and pleasant . Definitely will return!

A beautiful well maintained and clean hotel. The food was the best we have had from any hotel we’ve stayed. You are offered lots of food choice so there will be something you will like. Hot food from steaks to fish or go for the cold buffet with lots of different salads. If you are to stay full board then the lunch time choice is just as good as the evening. Lots of choice with starters like soups, prawn cocktail, assortment of cold meats, large selection of breads. The same goes for deserts. Lots to choose from, cake with custard, trifles, individual cakes of different varieties, cheese with crackers, fruits. All the food was of excellent quality. The rooms were a great size offering wardrobes and drawers. We paid an extra £300 a week for a suite but after seeing my sister in laws standard room it wasn’t much different and only a tiny bit bigger. The standard rooms were given fresh fruit everyday so didn’t offer anything different so we felt the upgrade charge was diabolical. The pool area was just right with plenty of comfortable beds. The guy managing the pool was very helpful from morning till night every day. He was extra helpful with anyone disabled which was lovely to see. Adult only hotel which suited us perfectly. Didn’t stay in on the evenings but the live entertainment sounded good. Reception staff very helpful and couldn’t do enough to help. We wanted to travel to different towns and they gave us a map showing bus stops and got us all the information we required. Great hotel and will stay there again.