Port Benidorm

Stayed here with a friend mid October. The hotel itself is very clean and very modern. I loved the fact that they decorated for Halloween. The rooms again are clean and the cleaners are very friendly and polite. However, good luck with wanting any sort of privacy in this hotel. I could not get my head around how someone thought making a toilet/bathroom/shower out of glass was a good idea?! Ive seen on previous reviews management have replied "privacy exists for the normal actions which a person has to make in the bathroom". I understand the frosted panels give "privacy" because you can't see someone sat on the toilet but everything else can still be heard and smelt? And if you walk around the room the person on the toilet and in the shower can still be seen.... when I asked reception staff if we could move, her attitude was poor and was told that the only rooms the had were those with a double bed and the bathrooms still had glass doors. No good for 2 young female friends so we decided to stay. And as you walk on to the balcony, you say hello to your neighbours from left, right, and below 🖐🏻. I really struggled with food. When i eventually found something I thought I would enjoy it was often cold and bland. No flavour and the chicken always looked slightly pink. Desserts stale and tasted like cardboard. I found the attitude of the waiters poor. Me and my friend are early/mid 20's and found we got treated massively different to the elderly people (and not just those with additional needs). They were shown to a table and we were told to sit where we like. I asked for a soft drink on the first night and was told I had to go to the bar myself (at the opposite end of the resteraunt). When i did, I realised it was the same bar the the waiters collected the wine from to serve to the tables and I was ignored by the woman behind the bar who was chatting to the other waitress. There was one night we weren't even give a bottle of water (which was usually given as soon as you sit down), i had to ask for it. The snack bar was completely un-hygenic. A simple buffet of chips, sausages and fruit etc that's left outside, uncovered for flies to help themselves to aswell as the guests. The bar staff were friendly enough and the drinks were pretty standard for an all inclusive. However the cocktails come out of a pre made machine so taste nothing like they were meant to. The temperature of the pool never bothered me and there was always plenty of sun loungers. We did however find on the last day the pool was infested with (at least 100) flying ants, which I understand isn't directly the hotels fault but I called it an early day as the pool was unswimable and it was too hot to sit around without being able to cool down. Overall, If you don't mind the lack of privacy and maybe stay room only it's certainly not the worst place in the world to stay. Clean sheets and a TV with plenty of English channels but I wouldn't personally choose to stay again.

This hotel is average , not fantastic pool freezing lifts terrible at busy times food really bad, rooms great location good, but DO NOT BOOK THIS WITH TUI IT IS THE WORST TRAVEL COMPANY OUT NOT EVEN WORTH TRYING TO GET COMPO, JUST LOOK ON TRUSTPILOT AND SEEALL THE ONE STAR REVIEWS would I go back ,no try presidente hotel really nice.