Mediterraneo Hotel

Cleaners don't put clean bedding on we have a baby and he had had a poo on the bed we cleaned it best we could and rolled the bedding up as it was dirty and the cleaners put dirty bedding back on. I also complained about dirty bath and the cleaners do not brush and mop. All they do Is make dirty beds and put clean towels in the room. Also the entertainers always side with and allow the Spanish to win all the time and let Spanish children to play as adults and children on the entertainment games. They allow them to cheat and also let them push in queues and give them basically the best orange cards that allow you access to the bar and food. They look after their own and it's disgusting we paid good money to come this hotel!!!! And they speak alot in Spanish only. I would not recommend this hotel at all!!!

We have just returned from a brilliant holiday at the Mediterraneo and the main thing I can say about this hotel is that we as a family could not fault it. We where initially a bit worried about it being in Benidorm but it is far enough away from the centre to avoid all the "Blackpool in the sun" type activities but only 15 mins walk away so close enough that there is still plenty of atmosphere and bars near to the hotel (all be it on a bit of a quieter note) Pulling up outside we were pleasantly surprised by how it looks and walking in we found it spotlessly clean and the reception staff really friendly and helpful. Going into our room and the theme continued, they are a very good size and again where spotlessly clean. Only gripe was the limit of English channels on the TV but he ho, that's far from the end of the world. The dining hall was never over busy and always had plenty of variety of food for everyone, I really can't see anyone struggling. We where there for 10 days and although by the end we where getting sick of eating it was only because there was always so much on offer rather than what they offered. The pool was probably one of our biggest surprises, no matter what time you went round there where always plenty of sunbeds available so never a big rush in the morning to lay claim to one and the pool was big and very clean. Last of all and probably one of the biggest standouts where the staff, from the cleaners, reception, the restaurant staff, the bar staff and the entertainers there was not one that was not friendly and always had a smile on their face. Afraid I can't remember names but special mention needs to the guy at the food hall door who always welcomed us with a smile and hello or Ola, the 2 entertainers who did not stop trying to make the holiday fun for everyone (without being annoying and pushy) and the crazy lady behind the bar (anyone who has been will know who I mean). She was brilliant. always having a laugh and joke with us, she was never without a smile on her face. Overall we can honestly say that there is nothing about this hotel that we would change and look forward to returning in the near future. « Less Top Tip: The two bars just down the road have great tribute acts if you want a bit of a break. Also, only slight negative about the hotel was them wanting 10 Euros per night to park, however there is lots of residential parking at the side and the rear of the hotel where your car is safe.

Me and my partner stayed here with a little break for our 30th hotel is in a great location close to water park and restraints and bars close by also a hairdressers just up the road where I got a lovely blow dry. The bar staff where very friendly and there was plenty of sunbeds we never struggled to find a spot even when we got up late. The food was fine and always something to choose from We enjoyed our stay but there’s a few things that would make this hotel better. Te all inclusive runs from cards rather than bands and it’s one drink per card. I feel wrist bands work better for all inclusive as was a pain needing to have your card on you at all times. The cleaners didn’t move anything or take away any rubbish they just seemed to make beds and give fresh towels if it wasn’t for these 2 downfalls then I would have gave a 5 star however I would still return to this hotel