Mediterraneo Hotel

Been coming to Benidorm for over 20 years and the first time I have stayed in the Hotel Mediterraneo and is by far the best hotel I have stayed in over in Benidorm. The staff couldn’t be nicer the hotel all round is spotless clean and the food is beautiful. The entertainment for the kids was brilliant and the whole round hotel couldn’t be better. A very special thanks to Gines, Silvia and Jose who I believe are the nicest staff I have ever been with in a hotel. Can’t wait for next time we see you which will be very soon from all the Loughran family.

This was our 5th year in a row staying at the Mediterraneo so it’s obvious we love it!!! All the staff are so pleasant, helpful, respectful & polite, they really can’t do enough for you. Hotel is spotless, rooms & towels cleaned daily, beds changed 2 or 3 times per week & the air conditioning is ice cold. Food in the restaurant is plentiful with loads of variety & the pool bar snack area is also just as good plus it’s shaded so you can eat without the sun blazing down on you. The hotel itself is on 2 floors so no worry about being up too high & we always pick rooms in advance that face the Benidorm Palace so you see it lit up at night & can watch Benidorm go by but once you close the patio doors you can’t hear a thing. The pool area can be crowded at times around the sun loungers but that’s to be expected in a popular hotel. Juan on reception has been there since we first went & he is still as smiley as ever. Terri the barmaid is a legend in herself, she remembers everyone & is always a ray of sunshine no matter how many hours she’s been working that day. I love seeing her & catching up on things each year. Even if you come across her outside of work she is still all smiles & talks away to you. The indoor pool & jacuzzi is a little hideaway from the mid day sun & very refreshing. I prefer sitting on the side terrace beside the inside bar as it’s quieter & has plenty of shade if the sun gets too hot. The park at the back of the hotel is good for the kids & the entertainment team do a fab job with the kids club, daytime activities & nighttime entertainment. It’s also good that the entertainment is outside at night with plenty of seating/tables for everyone. They bring in outside acts every night along with their own entertainment & you can’t help but get roped into playing Hoy Hoy (ccllluuuubbbbsss). Our family ranges in ages from 6 up to 67 & we all have a great time every year. You can walk down to the indoor market & local shops in 10 minutes or the bus stop is across the street which will take you into the old town for the brand name shops plus the bus drops you back right outside the hotel doors! The beach is about 15-20 minutes walk away too. It’s only 5 euros in a taxi to & from the “square” for the nightlife if & when you want it. We’ve stayed in quite a few hotels around Benidorm but the Mediterraneo is most definitely our favourite.

We had great expectations but there were a few things that let the hotel down. Firstly, the room was spotless and everywhere around the hotel was very clean. The room was of a good size. The pool looked lovely but too cold to swim in. The indoor pool was nice and we enjoyed the sauna. We didn’t like the fact that we had to pay for the safe and WiFi.€15 per week. We were on the pool side and it was noisy from building works outside the hotel. Ok, it is not the hotels fault but given that they knew this, they should have given us a room on the quieter side. The hotel was not full by any means. There was no tea/ coffee making facilities and you had to pay for water. There was no AC in the room as it was winter time. The room was hot and stuffy. We were given a fan which was a bit better. Opening the door to the balcony brought in flies and insects. There was not much to do in the evening. The entertainment in the hotel was ranging from poor to ok. There was a good Spanish dance group and a magician worth watching but the rest was not great. There was no English TV as the satellite was not working. It did not seem like any effort was being made to repair this. The lighting in the room was not great so reading in the room was not an option. In the bar/ lounge area the lights would be turned off ages before the evening acts preventing reading. The food was ok. We had to ask for hot fried eggs as the eggs were cooked in advance and cold, as was the other food. We enjoyed the salads and fruit. Desserts were the same everyday and didn’t look too appealing. The Manager, Sylvia did try to resolve some of the issues but the hotel needs to do better.