TUI SUNEO Garden Nevis

I thought this hotel was fab. Was taken bk by the bad reviews but I'd already purchased the holiday before I read thm. When we first arrived I thought what the hell av I booked but as soon as walking into reception I felt differently. Room was clean food was fab. Cant fault it one bit really n I would happily come bk again. Thank you all I had a fantastic holiday :)

The hotel was ok. The entertainment was good especially for children and there was something new every night. The bar staff were funny and friendly and I actually miss having a high-five every time I saw one of them and doing the suneo club song with him. The entertainment team were helpful, fun, great with the kids, caring and very energetic and they didn’t mind jumping in the pool with the children however they change hotels during the year so it may be a new team for different people depending on what time you go, however they are all from Tui, they do the same job in every suneo club hotel so I can guarantee there will be a great team. There was WiFi however you had to sign in a lot but you could connect to it in most places. The food was ok but not the best and In most places it was clean. My personal experience was good. We had a cleaner come in everyday and we had tons of toilet paper however we met many people and they said different. Some didn’t get towels or toilet paper and some rooms weren’t cleaned at all. One family had a family room however there wasn’t enough beds and one was a put up bed that broke :( There’s a shop so you can get sweets, crisps, chocolate, ice cream and also Inflatables, suncream, toothbrushes and more. Mocktails and cocktails were amazing. As it’s all inclusive everything is free and they have a snack bar during the day. Entertainment was day and night. I would love to come again. Great location, 2 minutes from the beach and 10 minutes from the main town. The only problem I had was with the reception, they were rude. It was good to have snacks and a drink when arriving early morning but apart from that, they weren’t good at dealing with complaints and one girl gave a lot of attitude. Also there is no where to really get changed when you have a late check out. Obviously you have to leave your room at a certain time but if your not checking out till like 10pm, it’s hard to get washed and dressed from being in the pool all day.