Jupiter Hotel

Been there with family for 1 week, the standart is ok, we have been staying in new rooms. The rooms were clean but we were always lacking toilet paper and clean towels. I have been told that they change towels every 3 days (never got that info upon arrival), the day when I asked our towels to be changed since it was day nr 4, they did. Asked to change the bathroom rug as well as it was smelling of moisture, got a response- it is your problem, just wash it yourself and hang to dry in the sun.. The swimming pool area is nice though too much chlorine in the water. The only reason to give low rating is the rudeness and lack of knowledge from reception (They send us to catch a free bus to Action aqua park, which I never understood how to get to, since they don't have maps; the aqua park is just 10 minutes walking distance from the hotel) The location is perfect though😊

Lovely hotel and excellent value. Reception staff are accommodating and rooms are what you expect for the grading and price. Ideally located close to pubs, restaurants and clubs. Room cleaning and facilities are well within expectation. Pool is lovely too If you're looking for a reasonably priced stay in SB, then you can't go wrong here.

Were on our last few days here and all I can say is fantastic. We were booked in the annex but had the opportunity to move in to main building for 200lev which we took , we stayed in room 421 at the back of the hotel with a pool view of opposite hotel. The rooms are really nice and have a fridge, aircon (free) kettle but no cups, but it is to hot to drink tea coffee. There is also a small hairdryer in bathroom all staff are very friendly and helpful and very welcoming. Breakfast is continental style but plenty available. Sunbeds are plentiful but it can get a little cramped round the pool which is cleaned daily, there are sunbed mattresses but not enough for every bed so it's down to luck if you get one( have seen some beds with two on). If you turn right out of reception across the road are two banks that open from 8.30. Also also. Turn left you have the pool, pool bar and all the shops supermarkets and restaurants you will need. Our favourite is Jupiter steakhouse connected to hotel, again all staff are so welcoming and food is superb, they have bingo monday wed and Friday and tickets are 10 lev , also entertainment every night.cant reccomend this place enough. The only fault I would say about hotel is there is no courtesy room for those on late flights, you can keep rooms on till 6pm but that cost 80 lev for hotel rooms and 60 lev for those in annex. Will definitely return.