Best Western Plus Premium Inn Hotel & Casino

Myself and 9 year old daughter really enjoyed our trip here to Sunny Beach. Good location for the hotel, clean and modern room - single room was big enough for 2 of us. The whole hotel was spotlessly clean including the pool area and sunbeds. Breakfast was fine, standard hotel breakfast, lunch and dinner good - we loved the Shopskra salad and the revane cake. Friendly suggestions - there needs to be more information available regarding all inclusive. We were all inclusive plus (not sure what the plus was meant to be) but we weren't told what times snacks were available. A sheet in your manual would help. Every time I have previously gone all inclusive there is ice-cream for the children but you had to pay for it here, not expensive but it means having to take money to the pool. And lastly we didn't get told about pool towels so spent an unnecessary 40lv on sunbed towels - this could also be added to the manual. I see there has been some negativity about the staff - I didn't find them rude, I think there is the language barrier and also they are efficient without the need to be fawning over you.

Arrived on the 5 left 12. Stayed in room. 614. Here we go GREAT hotel breakfast good staf good. Easy to get sunbed oh yes our room nice bed comfe Now resort out of hotel turn left 5 minute walk and you are by all bars and restaurants and Great food and cheep coming home with our spends. Bulgaria Sunny beach 10 out of 10

If you like to sit in the sun this hotel is not for you for how the hotel is situated, before booking we thought the pool area was a decent size but sorry to say it’s small ,the staff were polite but not helpful there English was poor , a young man slipped on the stairs ( going up to the slides) had to go hospital ( no life guard no first aider ) I went to reception for him they just rang for an ambulance his bill was £3000 ( so watch your little ones on the stairs) eating area very small so you might have to wait for a table but breakfast was eatable ( just ) .... before you book do check what room you have booked ( we was a large party ) three couples did not get what they thought they was getting two had no balcony’s the other thought she had booked two bedrooms ( not the hotels fault ) there is that many options ... but if you want the sun nice food staff what are helpful stay at the globus puts this hotel to shame ........ hope this as helped you as I’ve never done a review before .