Hero
Airport, flights and luggage

Flying with other airlines

How do I manage my booking if I'm flying with another airline?

If you're flying with another airline that is not flying under a TOM or BY flight number, submitting your passport Information, check in options and boarding pass requests, as well as making seat* and luggage selections will be handled and confirmed by the third-party airline and accessible to you only within their booking management system on their website. TUI is not able to display changes to your flights in Manage My Booking.

To log into the airline website you will be asked for your flight reference number. Please note, this is not the same as your TUI booking reference. Your flight reference number will be a 6-digit code** (7 digits for Easyjet flights) and can be found on your booking confirmation, e-ticket or in View/Edit a Booking on the TUI website.

Please note:

*For Turkish Airlines you will need your ticket number to access manage your booking and for SunExpress you can manage your booking via our special portal SunExpress - Manage Booking Login

**For SunExpress flights, If you have a 6 character alpha-numeric flight booking ref on your booking confirmation you can add extra bags, select seating or check in directly from the SunExpress bookings tab SunExpress - Manage Booking Login

If you only have an 8 digit TUI Booking number on your booking confirmation, please use the Tour Operator tab SunExpress - Manage Booking Login to add bags, select seating or check in to log in and manage your booking.

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