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Airport, flights and luggage

Flying with our partner airlines

I’m flying with American Airlines, how do I manage my booking?

Check-in

American Airlines’ online check-in opens from 24 hours before departure.

You can check in, add Advance Passenger Information and download or print your boarding passes for your flights directly from the homepage of the American Airlines by selecting the Manage / Check in option.

You’ll need to enter your American Airlines booking reference – this is your six-character alpha-numeric TUI flight reference number, not your TUI booking reference – and surname[s].

You’ll find your flight reference number on your booking confirmation email, e-ticket, and on Manage My Booking on the TUI website or in the TUI app.

Seating

You can pay to reserve or upgrade your seat on the American Airlines Travel Experience page.

Luggage

Your luggage allowance will be shown on your booking confirmation email. To find out more, go to the American Airlines’ baggage information page.

Meals and trip extras

Check out the American Airlines’ Travel Experience page to find out about their in-flight service.

Travelling with children

See the American Airlines’ travelling with children page for more information on travelling with children.

Assisted travel

Visit the American Airlines’ special assistance page to find out about assisted travel. If you or anyone you're travelling with requires assistance when flying on another airline, we’ll help make the necessary arrangements to ensure you have a smooth flight. Just give us a call on 0203 451 2688.

More questions about Flying with our partner airlines

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