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Airport, flights and luggage

Flying with our partner airlines

I'm flying with Air Mauritius, how do I manage my booking?

Air Mauritius Flight Information

Important Power Bank Policy Update
From September 1, 2025, these safety guidelines apply to all Air Mauritius flights:

  • You can bring  one power bank with capacity up to 100 Watt Hours (Wh)
  • The power bank must clearly show its capacity rating
  • Never pack power banks in checked baggage
  • Store power banks safely in hand luggage under your seat or in the seat pocket
  • Do not store power banks in overhead compartment bags
  • Do not use power banks to charge devices during flight
  • Do not charge power banks using aircraft power outlets

Check-in Options
Online Check-in
Opens 24 hours before departure
Visit the Air Mauritius homepage to:

  •   Complete check-in
  •   Add passenger information
  •   Download or print boarding passes
  •   Book flight extras

What You'll Need

  • Your Air Mauritius booking reference (six-character code)
  • This is your TUI flight reference number, not your TUI booking reference
  • Find it on your booking confirmation email, e-ticket, or in Manage My Booking

Airport Check-in

  • Use Air Mauritius check-in kiosks if you can't check in online
  • Complete check-in at least two hours before your flight
  • This must be done before bag drop closing time

Seating Information

  • Select seats from 30 days before departure through Manage Booking : Air Mauritius
  • Seat selection fees apply when choosing seats online
  • Free seat allocation available at check-in if you prefer not to pay
  • Call 0203 451 2688 to upgrade your seats

Baggage Allowance

 

Meals and Special Requirements


Family Travel
Visit our dedicated pages for complete information about:

Accessibility Services
Our accessibility support includes information about:

  • Wheelchair dimensions and services
  • Mobility assistance
  • Support for hearing or visual impairments
  • Traveling with service dogs
  • General guidance for traveling with medical conditions

Visit our "Passengers with Reduced Mobility and Other Disabilities" page for complete details.

More questions about Flying with our partner airlines

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