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Air Mauritius Flight Information

Important Power Bank Policy Update
From September 1, 2025, these safety guidelines apply to all Air Mauritius flights:

• You can bring  one power bank with capacity up to 100 Watt Hours (Wh)
• The power bank must clearly show its capacity rating
• Never pack power banks in checked baggage
• Store power banks safely in hand luggage under your seat or in the seat pocket
• Do not store power banks in overhead compartment bags
• Do not use power banks to charge devices during flight
• Do not charge power banks using aircraft power outlets

Check-in Options
Online Check-in
Opens 24 hours before departure
Visit the Air Mauritius homepage to:

•   Complete check-in
•   Add passenger information
•   Download or print boarding passes
•   Book flight extras

What You'll Need

• Your Air Mauritius booking reference (six-character code)
• This is your TUI flight reference number, not your TUI booking reference
• Find it on your booking confirmation email, e-ticket, or in Manage My Booking

Airport Check-in

• Use Air Mauritius check-in kiosks if you can't check in online
• Complete check-in at least two hours before your flight
• This must be done before bag drop closing time

Seating Information

• Select seats from 30 days before departure through Manage Booking : Air Mauritius
• Seat selection fees apply when choosing seats online
• Free seat allocation available at check-in if you prefer not to pay
• Call 0203 451 2688 to upgrade your seats

Baggage Allowance

• Your baggage allowance appears during booking and on your travel documents
• Bookings with hold baggage automatically include hand baggage
• For Air Mauritius hold baggage dimensions, visit our checked baggage information page
• For hand baggage dimensions, visit our carry-on baggage information page
• Purchase extra baggage options through Manage Booking : Air Mauritius

Meals and Special Requirements

• Air Mauritius provides onboard meals, for more information see Inflight menu : Air Mauritius
• Special meals available for dietary requirements, for more information see Special meals : Air Mauritius

Family Travel

For more information on travelling with children, please see the Air Mauritius website Travelling with children : Air Mauritius. If you are travelling with an infant, you can check in an extra piece of luggage of up to 23 kg.

When travelling with children, you can bring cots, prams, or buggies until the boarding gate and Air Mauritius will store them safely in the aircraft hold. 

Accessibility Services
Our accessibility support includes information about:

• Wheelchair dimensions and services
• Mobility assistance
• Support for hearing or visual impairments
• Traveling with service dogs
• General guidance for traveling with medical conditions

You can also find more details about Air Mauritius Special Assistance services and accessibility on their dedicated Special Assistance website section.