Live Aqua Beach Resort Cancun All Inclusive Adults Only

We just came home from visiting Live Aqua. We did have a problem with not having power in our room and they moved us to a suite. Then that rooms lights didn’t go off. But after that was resolved everything went smoothly. The service and food was great! Eric the waiter at the pool was amazing and was always there waiting for our next drink order. The only thing this lacking from this resort is better entertainment at the pool during the day (dj, games or something) and more entertainment at night. Adding that would move this resort to 5 stars. Had a great time!

Here is a comprehensive review of Live Aqua in comparison to 4 other 4/5-star all-inclusive resorts in Cancún. This was our 6th time vacationing in Cancún. We’ve been to 5 different resorts: Fiesta Americana Condesa, Moon Palace (2x), Paradisus, Hyatt Ziva, and most recently, Live Aqua. We decided to stay at Live Aqua to celebrate both of our daughters’ graduation as it is an adults only resort. Upon entering the hotel, the atmosphere and ambiance was very relaxing and calm with light music playing in the background, fresh towels and drinks, and a complimentary hand massage. LA provides a very calm environment for its guests, with quiet pools, beaches, and restaurants. However, it can get quite noisy at night due to multiple private events in the pool area. LA did have a few events at night including multiple outdoor buffets and live music, but our favorite had to be the “Silent Party” held in Egos Bar, where guests where invited to each wear headphones with three channels where they can control, and dance along to the music playing. It was undoubtedly one of the most entertaining, fun events we have been to out of all the resorts. Other than that, the activities (especially the entertainment at night) were very overall lacking. There was a Vegas Night, but it was poorly advertised and organized. Because we stayed during the 4th of July, they did have an extravagant parade with workers decorated in red, white, and blue walking around the pool area, which was absolutely amazing as well. Comparatively, out of all the 5 resorts we have been to, LA had the most lackluster events/activities. Keep in mind, for this resort you must be proactive in seeking out the entertainment/events. In terms of food, LA had a total of 7 restaurants, with our favorite being MB, the most formal out of the 7. We were blessed enough to have CESAR as our server and he gave us such a wonderful experience while we were there despite being so busy. The food at MB was great, especially the Habanero soup, and very well presented/decorated. Azur, which is open for only specific days of the week, also had great food as well, with EDDIE being our wonderful server. Siete (the buffet) had very little food variety for a buffet (in comparison to the other buffets we’ve been to at other resorts). They had red thermal lights to keep the food heated which made it quite challenging to see what dishes they were serving. Majority of the time, the food would be the same each day with maybe a few new dishes. However, the workers there were some of the most hard working ones we saw. They would constantly roam around the buffet to make sure the food was replenished and up to par even when there were less people eating there. We’d like to thank MAURICIO for always serving us with a smile on his face- every time we went to Siete, we always requested to sit in his section and we looked forward to eating at there because of him. JOSE was also another great server and always made us laugh. Additionally, there were two hostesses, KATIA & ROSSY, that were very kind since they saw us so frequently always greeting us and carrying conversations in the morning. MARCO was always making us smoothies for breakfast with whatever fruits/veggies we wanted with a bright smile on his face. GABRIELA, who is usually the main chef at Azur but was at Siete for the mean time, was so sweet and personally made some chicken soup since one of us had an upset stomach. Secret Garden provided a very memorable experience for us as the layout of the restaurant itself was very beautiful and serene. While the food wasn’t exactly authentic, it wasn’t awful taste-wise, just lacking on what actual Asian dishes ought to taste like. Outside on the beach and near the pool was Sea Corner. It was more so of a quick stop rather than an actual lunch place in our opinion. It was very fun being able to eat on the beach and the decor was great, however the food and the service itself was once again not up to par. The food was very little and the service seemed very rushed and impatient. Next, the Sushi Corner had great sushi, but they were all rolls and had no sashimi or nigiri. There was also sometimes a long wait since it was just a small corner with only two workers. It also unfortunaely wasn’t open all day- only from 5pm-10pm. Finally, there is Varenna, the Italian restaurant outside. This out of all the restaurants was our least favorite. The food wasn’t anything amazing, especially considering we had to wait for over an hour and there were only around 4 other tables. Our server even forgot to take our order and just collected our menus. During our hour long wait, we weren’t offered any appetizers as we saw other tables had been offered and we just sat there waiting. The workers were just standing by the kitchen, mingling with each other and the service was poor. Once the food arrived, it wasn’t even great & definitely not worth waiting over an hour for, and definitely shouldn’t have taken an hour to make. There was also a bakery, as with all resorts. LA’s bakery had Starbucks drinks that were included. They didn’t really taste like the actual Starbucks, but it was relatively good nonetheless. If you happen to see CARLOS working, you’ll be able to have great drinks and great service. The bakery did lack snacks/treats from what we’ve experienced in comparison to other resorts (no ice cream there sadly!). Moreover, they had 24/7 room service which was very nice. They had a wide variety of food, but also an hour wait, which wasn’t a problem considering that’s what’s expected of room service. The room service servers were also very kind and upbeat despite how busy the night was. The pools were exceptionally nice and very spacious. Most of them were heated and it usually wasn’t too crowded throughout the day. We did sometimes have trouble finding chairs, especially those in the shade, but the pool itself wasn’t too full. They had great poolside service with really good food (i.e. traditional club sandwich and margarita pizza). Our pool/beach servers were two young men, Erick and another one whose name we didn’t get but had a vibrant personality, who remembered our orders every time we visited. The quality of the beach depended on the day. There were days where the waves were so big it was unswimmable and there was too much seaweed. However, there were also days where the current was relatively calm with little seaweed. Majority of the time, it wouldn’t be too hard to find seating at the beach. Additionally, the rooms were very modern and absolutely gorgeous. Out of the five resorts, LA’s rooms were the best. They were very high-tech and advanced. If you happen to be lucky enough to get a room on the 7th floor (specifically 7019/7020) you’ll be able to see the sunrise every morning. The cleaning ladies were very nice also and always left our room in better shape than they found it. As a surprise to our kids, we asked them to do something special for them as we knew they often decorated the beds with rice. They exceeded our expectations by crafting a beautiful “Class of 2019” piece. They also did other decorations (as seen by the pictures) and it made our day. We also want to shout out JIMENA as she would go out of her way to ensure that we had a great experience at LA. She was so sweet to our family the entire time and truly wanted us to be satisfied with everything during our stay. Overall, while we did enjoy our stay at LA, in comparison to the other resorts we’ve visited, it’s not our favorite, but definitely a top contender!