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    Cancun Bay Resort

    OOOOO Plus

    InCancun, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1643 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    In-water cocktails, sea views while you swim, and massages on the beach – the Cancun Bay Resort is textbook tropical.

    You’ll find this place at the top of Cancun’s seven-shaped Hotel Zone. The beach out front has some of the calmest waters around. And it’s a 10-minute cab ride from the main hub of restaurants and bars.

    The hotel’s style is modelled on its laidback, beachfront setting. A lagoon-like pool faces the sands, with a thatched-roof bar. Inside, rooms are splashed with lime-green walls, runners and cushions.

    • Rooms: 132
    • Floors: 3

    Things you'll love

    • On a beach
    • Pool with swim-up bar
    • Daytime activities

    Location

    • Beachfront location
    • 8km from downtown Cancun
    • 10-minute drive to the central shops, bars and restaurants
    • View Location

    Fly Long Haul With TUI

    • Direct flights from 7 UK airports
    • Fly on the spacious new Dreamliner
    • Experience quieter, jetlag-busting flights
    • Enjoy complimentary meals accompanied by your choice of wine
    • Upgrade to Premium Club for additional benefits
    • UK airport lounge access for Premium Club guests

    Skytours

    Unbeatable value holidays

    • Fantastic value for money
    • Wide range of destinations
    • Opt-in extras like in-flights meals or a larger luggage allowance

    Find out more about Skytours »

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • 2 outdoor pools

      The ocean-view pool has several different sections to it, including a swim-up bar, a shallow children’s area and an adults-only whirlpool. Elsewhere, there’s another pool for undisturbed sunbathing.

    • Buffet restaurant

      Enjoy tastes from around the world with Asian, Mexican and Italian theme nights at the buffet restaurant.

    • Beach Bar

      Snacks are not too far away with nachos, burgers and pizza being served at the beach bar.

    Rooms

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    Perfect R&R
    14 Sep , 2019 Nekisha C, 291968
    Small but nice and clean place. Good variety of food in buffets. Quiet so perfect for relaxation. Very friendly staff. Special thanks to Reggie from the front desk for being very patient and sorting us out.
    Best holiday ever!!!
    12 Sep , 2019 LauraAndNiall
    Me & my partner visited Cancun this September and we have been amazed!! The staff at this hotel are all amazing!!! Nkt once were we unhappy with the service, entertainment or quality, it was all amazing! It was my birthday whilst we were away and my partner booked the penthouse for a meal and a waiter named Adrian served us. He made my birthday complete!! It was the best service we had ever had and we loved every second, he went above and beyond. Another waiter named Eme heard it was my birthday and spoke with my partner about arranging a meal by the sea, again this service was amazing, I can not thank Eme and Adrian enough, they have both completely made our holiday, along with many other amazing friendly staff. I would just like to thank Cancun Bay and Eme, and Adrian, you are all amazing!! Keep up the hard work! Myself & my partner said we would never visit the same place twice as the world is too big, but we are already planning on returning to Cancun Bay September 2020 and I can not wait!!! Thank you all so much!!!!
    Review
    10 Sep , 2019 624nilayp
    Amazing resort, great people especially Alexa Monzon and Tommy the guy from the entertainment team had fun time! Really fun times the whole resort is good and people will enjoy a lot. Staff is amazing and great service
    Holiday review
    10 Sep , 2019 meghanhhull
    I visited this hotel with my mum for 2 weeks , the hotel staff were very welcoming and helpful. The room was very clean and comfortable. The entertainment staff were all very friendly and made so much effort to ensure you were happy and enjoying yourself. I cannot fault the staff during my stay as. I would definitely return to this hotel.
    Fantastic Vacation
    27 Aug , 2019 JaysonBolanga
    I went there for a week at Cancun Bay Resort with my friend and its awesome! Foods are great.Make sure to check the activities for the week on their bulletin board for fun & entertainment. Staff are friendly & very nice. We meet new people that we can call friends now. Namely Jorge Alecio, Roberto Bacrk, Luis Gomez who always make sure that we get what we need to order & served us the best that they could,the guy from the bar who keeps us drunk every night Neiser Olan & our housekeeping name Claudia who keeps our room very clean every single day.I recommend this resort. This is our first time in Mexico & for sure we will be back again in this resort. We love you Mexico🇲🇽 Gracias from Canada 🇨🇦 -Jayson
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    View all  1643  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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