Royalton Suites Cancun Resort and Spa

Let me start off by saying this was resort was very skeptical to me when I was reading the reviews on TripAdvisor. The smelling water some days my shower did smell like sulphur but it wasn't anything like I was reading. There was no coloured water in the hotels that I notice nor did I hear anybody talk about. The daily entertainment was fun to watch, the nightly entertainment could definitely use some work. The white party on Thursdays you do not have to wear all-white if you do not have anything white to wear so don't stress out on that. I had to wake up at 7 every morning to get a chair closest to the beach however if you're staying at the pool you probably don't need to go down till about 8. It was walking distance from some markets and a little bit of shopping and if you want to do some luxury shopping you can either cab it for $20 or you can walk which would take you about 40 minutes there you will find all the luxury shopping that you want there's also a Forever 21 a Zara and others. I did not do Diamond Club so I can't speak on behalf of that but in the rooms there was water pop and beer someone like myself who likes to sit on the balcony and have a glass of wine I had to order wine to the room. The food was good and there was a lot of variety some days are meat wasn't as cooked as we liked it to be we did go off the resort ti eat once. Beach servers were excellent You Got Served your alcohol and your food to your beach chair which was nice some of the drinks felt a little water down so I would ask for a double example gin and tonics Crown Royal was available and was not considered a premium. Water was very rough on most days so we couldn't rent Sea-Doos unfortunately. Timeshares. Upon arrival when you check-in you will get a $120 voucher this is what the timeshare voucher is you need to go to the presentation to get the $120 credit we were asked once if we wanted to attend we said politely no and was left to be also know that the $120 has to be split between shopping dining and Spa you cannot use it all in one place. American money is accepted they also have a atm on site witch charges quite a bit of money.. Overall we love staying here, I hope this helps some of you ease the worries of all the negative that you see on here it really is not. We do a lot of travelling and see a lot of different places. We enjoyed it very much.

This is a beautiful place. My husband and I came here for a vacation away from the cold of winter back in Canada. We ate still here. The food is great, the room is beautiful, and the bed is very comfortable. The sun loungers by the pool are cushioned, which is a great thing....especially since my husband has a bad hip. We never had any troubles getting loungers by the pool during the entire trip so far, and it was really busy over the weekend. The Vibe crew work really hard to keep people entertained by the pool. Also, I have taken advantage of some of the classes here with the Royalton Fit Team. They are also quite good. We are not in a Diamond Suite, but never have we felt that the service has been any less for us, all has been good. The only two things that I would say have made me give it a 4* would be that we were bombarded by timeshare sales people for the first couple of days. Also, the nightly entertainment needs a pre show I think, to get the people more revved up and involved for the show. Other than that, a great experience overall.

Let me start by saying I visit Cancun every year. Sometimes more than once...and I tend to stay in different locations around the strip. I think the resort hopping has come to an end with the Royalton Suites! When I visited it was still under construction but I loved it. The location is perfect, the rooms are nice, and the resort is fun! The only negative was that the workers in the main buffet are selective on who they serve or pay attention to based on if they think that you will tip or not. This is the only fault I had...they should do their job and tips will flow. Otherwise, the resort was beautiful and I loved everything else about it.