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Airport, flights and luggage

Luggage

What do I do if something's missing from my luggage?

If you find something missing when you collect your luggage, you'll need to complete a Property Irregularity Report before you leave the airport. The information you give will help the search for anything that's missing.

Making a claim;

If you want to make a claim for the missing items, you can do this through your travel insurance provider. Alternatively, you can make a claim directly with the carrying airline.

If you want to make a claim through TUI, you can make your claim online at this website; www.tui.airlineluggageclaims.com

If you travelled on a non-TUI airline please check their website directly for your airline's luggage procedure.

More questions about Luggage

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