What happens if I miss my flight?
Missed Your Flight? Here's What To Do
For Package Holiday Bookings:
- Contact our team immediately: 0203 451 2688
- Share your new flight information and when you'll arrive
- We'll do our best to adjust your transfers (though this cannot be guaranteed)
- Please be aware that any additional costs will be your responsibility
For Flight-Only Bookings:
- If you miss your flight, you'll need to arrange and pay for a new outbound flight yourself
More questions about Flight information
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Can I take my pet with me?
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How do I book cargo on a flight?
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I've missed my outward flight and I'll now be making my own way on another flight. Can I still use my return flight?
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I've received a text message saying my flight's delayed - where can I find out the latest information?
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What's the Montreal Convention and how does it affect me?
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What happens if my flight is delayed or cancelled?
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When will my flight details be available on the TUI App?
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Where can I find live flight information for TUI flights?
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Where can I find out the latest travel updates for my holiday?
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Which terminal am I flying from?
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