How do I check in online?
If your flight has a TOM or BY flight number, online check-in's really easy to use. If you’ve upgraded to Premium, Extra Legroom seats or Extra Space seats, or chosen the Select Your Seat option, online check-in will open 14 days prior to your departure. If not, it’ll open 48 hours prior to your departure.
Just so you know, in either case, you’ll need to check in for your outbound and inbound flights separately. Online check-in closes six hours before your flight departure time.
Log in to Manage My Booking with your flight booking reference, the surname of the lead passenger and your departure date, and select 'check-in'.
If you're flying with one of our TUI partner airlines or a non-TUI airline please see our Flying with other Airlines FAQs for what to do.
More questions about Check-in
- Can I check in online? View more details
- Can I check in online if I'm travelling with a baby? View more details
- Can I reprint my boarding pass if it's lost or damaged? View more details
- Do I have to pay to check in online? View more details
- Do I need to print my boarding pass if I check in online? View more details
- Do I need to print the payment confirmation page if I've bought extras or upgrades? View more details
- How does mobile check-in work? View more details
- I'm on the My Booking page. When I click on Check-in, nothing happens - what's going wrong? View more details
- I'm trying to check in online, but I'm getting a message saying Check in at the Airport. Why is this? View more details
- I've checked-in online from my smartphone. How do I save or print my boarding passes? View more details
- I've heard there are new airport scanners that mean some hand luggage restrictions are lifted, is this correct? View more details
- I couldn't print my boarding pass when I checked in online. Can I print it later? View more details
- I didn't check in online before my outward flight. Can I still check-in online for my flight home? View more details
- I have received an error message while trying to check in online for my TUI flight. What should I do? View more details
- What happens if I can't check in online? View more details
- What happens if I don't check in online? View more details
- When does online Check-in close? View more details
- When does Online check-in open? View more details
- Which documents do I need to take to the airport if I've checked in online? View more details
- Why did I get a confirmation of check-in document instead of a boarding pass when I checked in online? View more details