Flamingo

we were happy all the time here and we are going to go back for surenext year me and my family rooms are clean parking yeah more and moremargaritas beers are close to flamingo hotel we didnot swim but next time go we will look for it

Upon arrival we were booked into a room that had construction taking place in that wing of the hotel, (room 4075). We were never informed that there was construction. After walking around the strip we attempted to take a nap at approximately 4pm on Friday, November 9th 2018. During this time there was some hammering that was an inconvenience, (not a big deal). As time passed this turned into power tools and became louder and louder. It hit a point that it got so loud we had no choice but to request to change rooms. We were informed that this was not a possibility so we went back to our room. At this point the construction became even louder as whoever was working was directly above our room and plaster started falling everywhere. All of our possessions were caked in plaster, (I have pictures and video with sound to confirm this). Beyond the disturbance and some of our possessions being ruined we were breathing in some form of dust/plaster/etc. I didn't think much of that until today as my girlfriend and I have both developed the same cough, (Monday November 12th, 2018). When I went downstairs for the second time to complain around 7pm our room was finally switched and we were told our resort fee would be removed for the inconvenience and they would replace our toothbrushes since they were ruined by the plaster. Almost insulting compensation if you ask me; however, we had no choice but to accept as we had nowhere else to go. The next day I come to find out that our room was rebooked. I am currently in contact with other customers who stayed on the floor during the same time and had the same experience. Altogether we paid for a service that was not provided and we are still being charged for the room. Additionally, I now have concerns for both my girlfriend's health and my own considering what we were actually breathing in for approximately 3 hours. I have stayed at the Flamingo every year for the past six years and will never go back. Not only am I disturbed they booked us in that room but I am even further disgusted that they booked someone else in there knowing the inconvenience and health risk. Reckless behavior to make a few extra dollars and obviously they have zero concern for their guests comfort and health. I feel justified to report this to the BBB as we have been charged for a service that was not provided. Additionally, I am on the fence of obtaining legal representation if we can correlate our health to our experience.