Where and when can I find the pick up time?

Depending on which resort you are in your pick-up time will appear in the TUI App 48 - 24 hours before departure. If it does not please send us a message in the chat function in the TUI App, or send us a text message on 80247, and we will have your pick-up details for you - text messages are charged at your standard network rate.

More questions about At your destination

Can I book activities like the TUI Kids' Club at the hotel on my app?
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Can I pre-book a table in the á la carte restaurant?
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How can I change my return transfer?
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How do I contact TUI whilst I'm on holiday?
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What's in my hotel room?
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What can I do if my transfer is late?
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What time is check out at my hotel?
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When does my All Inclusive finish at my hotel?
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Will I have a TUI Rep at my hotel?
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Where and when can I find the pick up time?

More questions about At your destination

Can I book activities like the TUI Kids' Club at the hotel on my app?

Can I pre-book a table in the á la carte restaurant?

How can I change my return transfer?

How do I contact TUI whilst I'm on holiday?

What's in my hotel room?

What's the dress code at my hotel?

What can I do if my transfer is late?

What do I do if I have a complaint whilst on holiday?

What do I get within my board basis?

What time is check out at my hotel?

When does my All Inclusive finish at my hotel?

Will I have a TUI Rep at my hotel?

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