Holidays 
Cruises 
Hotel Only 
Flights 
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Destinations 
Extras
Travel Information
What's in my hotel room?
Wondering whether you get tea and coffee, pool towels, Wi-Fi, a hairdryer or a fridge in your room? They'll usually be listed on the Hotel Details page if they're available.
More questions about At your destination
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Can I book activities like the TUI Kids' Club at the hotel on my app?
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Can I pre-book a table in the á la carte restaurant?
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How can I change my return transfer?
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How do I contact TUI whilst I'm on holiday?
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What's the dress code at my hotel?
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What can I do if my transfer is late?
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What do I do if I have a complaint whilst on holiday?
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What do I get within my board basis?
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What time is check out at my hotel?
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When does my All Inclusive finish at my hotel?
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Where and when can I find the pick up time?
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Will I have a TUI Rep at my hotel?
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