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What are the Package Travel and Linked Travel Arrangements Regulations 2018?
Your TUI holiday protection:
TUI bookings are protected by the Package Travel and Linked Travel Arrangement Regulations 2018.
What this protection means for you:
- You will receive all important information before booking
- Your money is financially protected
- TUI (the package organiser) is responsible for the performance of your holiday
How to know if you're protected:
We will clearly tell you if your TUI holiday has this protection before you pay for your holiday.
More questions about Booking your holiday
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Can I book a single room?
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Can I book Multi-Centre holidays online?
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How do I add on a special request?
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How do I book interconnecting rooms?
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How do I know my booking is confirmed?
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How do I upgrade or add extras to my holiday?
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How do I use a promo code on your website?
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How much do you charge for infants?
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How old do I need to be to book a holiday?
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I don't live in the UK - Can I book with you?
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I'm booking a family holiday but my baby hasn't been born yet - what do I put as their initial?
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I've just booked my holiday - When can I expect to receive more information about my holiday?
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Is there anything we can book for a special occasion?
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What do I do if I get technical difficulties while I'm booking?
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When will I receive my itinerary for my Lapland trip?
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Why won't the website let me enter my full name?
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Why's the website charging me the same price for a child and an adult?
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Will I need to pay a deposit at my hotel?
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