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Payments and insurance

Paying for your holiday

When do I need to pay the balance of my holiday?

Package holidays:
Your balance due date depends on you holiday type and when you booked. For further information visit our payments page.

To make a payment, you can log in to Manage My Booking or your Customer Account. If you booked in one of our stores, you can pop in to your local TUI Holiday Store.

If any changes have been made to your booking outside Manage My Booking, it can mean that you're no longer able to log in, so you'll need to contact us. 

Accommodation only bookings:

You can pay a deposit to secure your holiday, the remaining balance will then be due 28 days before your departure date. For further information visit our payments page.

To make a payment, you can log in to Manage My Booking or your Customer Account. If you booked in one of our stores, you can pop in to your local TUI Holiday Store.

Flight only bookings:
If you're just booking a flight with us, you'll need to pay the full balance at the time you book.

More questions about Paying for your holiday

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