Holidays 
Cruises 
Flights 
Hotel Only 
Deals 
Destinations 
Extras
Travel Information
I can’t see all of my current holiday bookings in my myTUI account, what do I do?
Please ensure that you are listed as the lead passenger on the booking and that the name, email address, date of birth and postal address in your myTUI customer account, matches your booking.
If you're not the lead booker, you can access the booking by entering the booking reference number into the Bookings page within your myTUI customer account or on the 'Trips' tab of the TUI app, however you will not be able to amend or edit the booking unless you are the lead passenger.
More questions about myTUI account
- Can I cancel or amend my holiday through a myTUI customer account? View more details
- How do I create a myTUI customer account? View more details
- How do I update my personal details in a myTUI customer account? View more details
- I booked my holiday in a shop; can I use the myTUI customer account? View more details
- I haven’t received an account verification email, what do I do? View more details
- I have forgotten my myTUI customer account password, what do I do? View more details
- I want to unsubscribe from marketing emails, how do I do this? View more details
- What is the myTUI customer account? View more details
- Where can I find out more about holiday extras? View more details
- Why aren’t my previous bookings showing in my account? View more details
