Holidays 
Cruises 
Hotel Only 
Flights 
Deals 
Destinations 
Extras
Travel Information
Why aren’t my previous bookings showing in my account?
The myTUI customer account will only show previous bookings with a departure date in the last 7 years. Make sure your account is using the same email address you used to make the previous bookings. You can access previous bookings by entering the booking reference number into the Bookings page within your myTUI customer account or on the TUI app.
More questions about Customer account
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Can I cancel or amend my holiday through a myTUI customer account?
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How do I create a myTUI customer account?
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How do I update my personal details in a myTUI customer account?
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I booked my holiday in a shop, can I use the myTUI customer account?
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I can’t see all of my current holiday bookings in my myTUI account, what do I do?
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I haven’t received an account verification email, what do I do?
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I have forgotten my myTUI customer account password, what do I do?
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I want to unsubscribe from marketing emails, how do I do this?
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What is the myTUI customer account?
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Where can I find out more about holiday extras?
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