Holidays 
Cruises 
Hotel Only 
Flights 
Deals 
Destinations 
Extras
Travel Information
I have forgotten my myTUI customer account password, what do I do?
On the myTUI customer account sign in page you will find a link to reset your password. Make sure you use the email address used to create your account or to make your booking. The reset email will arrive in your inbox from email@customerservices.tui.co.uk - this is a 'Do not reply' mailbox.
More questions about Customer account
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Can I cancel or amend my holiday through a myTUI customer account?
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How do I create a myTUI customer account?
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How do I update my personal details in a myTUI customer account?
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I booked my holiday in a shop, can I use the myTUI customer account?
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I can’t see all of my current holiday bookings in my myTUI account, what do I do?
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I haven’t received an account verification email, what do I do?
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I want to unsubscribe from marketing emails, how do I do this?
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What is the myTUI customer account?
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Where can I find out more about holiday extras?
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Why aren’t my previous bookings showing in my account?
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