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Assisted travel and health requirements

Assisted travel - general information

Do I have to do anything to prepare my Electric Mobility Aid for air travel?

Preparing Your Electric Mobility Aid for Air Travel

Before flying with your electric mobility aid, you'll need to:
1. Check your battery type and specifications
2. Provide battery details to TUI in advance
3. Bring manufacturer documentation to the airport

Battery Requirements
TUI accepts these battery types:

  • Non-spillable batteries (like AGM, Gel Cell, SLA)
  • Lithium batteries with specific watt-hour limits:
    •   Single battery: maximum 300Wh
    •   Two batteries: maximum 160Wh each

Wet cell (spillable) batteries are not permitted on TUI flights.
Important Steps

  • Share your device's battery details with TUI as early as possible
  • Bring manufacturer documentation showing battery specifications
  • If documentation is unavailable, check the British Healthcare Trades Association (BHTA) website or contact your device manufacturer
  • Remember that spare or removable batteries must be carried in the cabin

TUI staff will need to visually confirm the watt-hour rating on your battery before approval.

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