Can I take my wheelchair?
If you’re flying with TUI Airways you can take two wheelchairs or personal mobility devices with you at no extra cost. These can be manual or electric and it has no impact on your normal baggage and medical baggage allowance. If you’re taking more than two mobility devices you will be charged for any additional items. Our Assisted Travel Team have got all the details and you can give them a call if you’ve got any questions.
We’ll ask the following questions while finding out all the details of your mobility device:
- Is the device a manual wheelchair, electric wheelchair, scooter, or other?
- What is the make and model of the mobility device?
- Is your device collapsible?
- What are the dimensions of your device – height, width, and depth? If your device is collapsible, both measurements will be required.
- What’s the weight of your device?
- Is your device powered by a battery? If so, what type is it?
- Are you planning on travelling with spare batteries?
We’d also recommend that your mobility equipment is insured. It’s important to make our Assisted Travel team aware of your device before you book, as there’s a limit on how many electric mobility aids we can take on each of our flights.
More questions about Assisted travel - general information
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Am I fit to fly?
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Can I take an assistance dog?
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Can I travel if I'm suffering from an infectious disease, like chickenpox?
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Can I travel with a broken arm or leg?
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Do I have to do anything to prepare my Electric Mobility Aid for air travel?
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Do I need to do anything if I am travelling alone on a TUI flight with reduced mobility or a disability?
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How can I contact you if I am British Sign Language User?
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How can I get information in an accessible format?
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How can I lessen the risk of Deep Vein Thrombosis?
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How do I book assistance at the airport?
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I have a food allergy - can TUI Airways accommodate my needs?
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I have a severe nut allergy, how do I inform the airline?
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I'm neurodiverse, what help can you arrange for me?
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