How can I get information in an accessible format?
If you need information in a different format, for example large print or braille, please contact our Assisted Travel Team on 0800 145 6920
More questions about Assisted travel - general information
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Am I fit to fly?
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Can I take an assistance dog?
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Can I take my wheelchair?
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Can I travel if I'm suffering from an infectious disease, like chickenpox?
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Can I travel with a broken arm or leg?
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Do I have to do anything to prepare my Electric Mobility Aid for air travel?
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Do I need to do anything if I am travelling alone on a TUI flight with reduced mobility or a disability?
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How can I contact you if I am British Sign Language User?
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How can I lessen the risk of Deep Vein Thrombosis?
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How do I book assistance at the airport?
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I'm neurodiverse, what help can you arrange for me?
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I have a food allergy - can TUI Airways accommodate my needs?
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I have a severe nut allergy, how do I inform the airline?
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