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Travel InformationPlatinum holidays
Handpicked 4T and 5T-rated hotels
Add a touch of luxury to your trip
Platinum holidays with TUI set the bar for stellar getaways. We’ve handpicked every hotel in the collection for their premium feel, from stylish 4T-rated boutiques to ultra-luxe 5T-rated resorts. They all feature standout facilities and top-tier service that’s highly rated by our customers. Beachfront, family-focused, adults-only – although our hotels meet the same high standards, they’ve each got a different calling card, too.
What to expect from a Platinum holiday?
Top-rated hotels
Handpicked by our travel experts, Platinum hotels are all 4T and 5T-rated, with facilities that stand out from the crowd. Think stylish pool scenes, beachfront postcodes and à la carte dining spots. Most importantly, every Platinum collection hotel is highly rated, scoring either ‘good’ or ‘excellent’ with 90% of our customers.
Plenty of choice
From the once-in-a-lifetime trip – where a swish hotel is essential – to core-memory family holidays, our Platinum collection helps level up your getaway. Whether you love glitzy interiors, adults-only relaxation or gourmet dining, there’s something in the collection that’s sure to tick your boxes.
Premium add-ons
Sometimes a luxury holiday goes beyond a top-tier hotel. You can make the journey even more luxurious by splashing out on a few holiday extras, like private taxi transfers or Premium seat selection. Or, why not stretch the budget to a room upgrade for that ‘pinch-me’ feeling on arrival, whether your ideal holiday scene is an overwater bungalow, a private villa or an exclusive swim-up suite.
Something for everyone
Top-tier grown-up getaways
If you’re after a peaceful, grown-ups-only getaway, pick from our selection of stylish hotels that are just for over 16s.
Elite family holidays
Give the kids a trip they won’t stop talking about with a selection of family-focused hotels with stand-out facilities.
Reasons to book with TUI
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24-hour support
Call, message or face-to-face – we’re here for you 24/7, every step of your holiday.
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Holiday protection
ATOL and ABTA protected. Plus, a refund within 14 days if your holiday is cancelled.
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No hidden fees
We’re completely transparent on what’s covered in your booking.
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Over 20 UK airports
Start your holiday sooner, with local flights from over 20 UK airports.
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Free kids’ places
Find yours with our handy free kids' place finder.
Recommended Platinum hotel deals
Pick your level of luxury
Upscale stays
Looking for a premium feel without the highest-end price tag? All of our cherry-picked Platinum hotels consistently score highly with our customers and are at least 4T rated.
Next-level getaways
For big trips on even bigger budgets, our Platinum collection includes the crème de la crème of hotels, from private islands in the Maldives to sunset-facing suites in Greece.
Platinum holidays in pictures
Discover more
Get inspired with our latest articles.
Our pick of the best swim-up rooms
From kid-friendly to adults-only, read our pick of the best rooms with instant pool access.
Check out the top swim-up suites.
FAQs
What is a TUI Platinum hotel?
TUI’s Platinum hotels are carefully selected by us for their high standards of service and facilities. All platinum hotels are 4T and 5T-rated, and lots belong to leading hotel companies, like RIU, Royalton and Melia – to name just a few.
What does a Platinum TUI holiday mean?
A Platinum holiday with TUI means you’ll stay in a premium hotel that’s part of our handpicked Platinum collection, with the option to add extras such as private transfers, room upgrades and premium seat selection on your flight.
What are the best rated hotels in TUI?
The best rated TUI hotels have a 5T rating. These are hotels that we’ve assessed as having a five-star standard of service and facilities – they’re the cream of the crop when it comes to holidays.
Do I get beach towels included?
Yes, generally beach towels are included at all of our Platinum hotels, and you’ll be able to exchange your towel for a new one as needed.
How can I upgrade my room?
It’s easy to upgrade your stay. Our collection includes luxury hotels with hot tubs, swim-up suites and private pools.
You’ll be able to choose from a range of room categories when you book, depending on what the hotel has available. If you want to upgrade at a later date, you can see what’s available using the Manage My Booking portal if you booked online, or by popping into your local TUI store if you booked in person. You can also call us on 0203 451 2688.
Can I make special requests?
After you’ve booked, you can contact us to make any special room requests which we can pass on to your hotel. We can’t guarantee specific requests will be fulfilled, but we will make a note on your booking – alternatively, you can reach out to your hotel directly. If you have dietary requirements or special requests for your flight, such as pre-booking champagne and chocolates, please reach out to us at least 80 hours before you fly.
Are there adults-only hotels?
Lots of properties in the Platinum collection fit a sleek, adults-only mould. You’ll find everything from romantic seaside boutiques to sprawling, party-centric resorts and everything in between, perfect for a grown-ups only getaway.
Are Platinum hotels suitable for families?
Many of our Platinum hotels are fine-tuned for families, with facilities for kids of all ages. Think maxed-out kids’ clubs, pools and watersports, plus top-tier entertainment day and night.
What else can I add to my Platinum holiday?
It’s easy to tailor your trip with a range of luxury add-ons. Travel like a VIP when you splash out on Premium seat selection, airport lounge access or private transfers. You can add accommodation extras like late check-out to make every minute of your Platinum holiday count.
