What to expect at a Sensatori by TUI BLUE resort
Whether you’re looking for a romantic getaway for two or a plush spot for a family holiday, there’s a Sensatori by TUI BLUE resort for you. Every single one comes with a crop of premium touches, like speciality restaurants and professionally run kids’ clubs – not to mention attentive service and five-star surroundings.
What makes a Sensatori by TUI BLUE resort?
These resorts are premium by design, so you can expect lots of luxe touches, including the likes of 24-hour All Inclusive snacks and poolside waiter service at some resorts. Here’s a taste of what else is in store.
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Sensatori by TUI BLUE FAQs
Do you cater for dietary requirements?
We’ll always do our best to meet all dietary requirements, whether you’re vegetarian or vegan, need gluten-free fare, have an allergy or are lactose intolerant. If you have a severe allergy or intolerance, please email the hotel before you travel so we can confirm whether this can be catered for. You should also make the hotel aware on arrival.
Are there à la carte restaurants?
All of our Sensatori by TUI BLUE resorts have at least three à la carte restaurants included, and you can visit each one once per one-week stay. Just so you know, this is subject to availability. Please visit the BLUE® Taste - Food & Drink section in the BLUE® app and select 'restaurants' for more information.
How does it work with 24-hour All Inclusive?
Some of our Sensatori by TUI BLUE resorts have food and drinks available 24/7. After midnight at least one bar and one restaurant is open. Visit the BLUE® App and go to BLUE® Taste – Food & Drink for more information.
What’s the dress code in the restaurants?
To help us maintain the stylish ambience you would expect from Sensatori by TUI BLUE resorts, we ask that you avoid wearing swimwear, pool flip-flops, sliders and sports vests in the restaurants. Smart shorts are fine.
How do I book a table at an à la carte or a speciality restaurant?
Tables at our à la carte and speciality restaurants can be booked via the BLUE® app. Simply select your hotel and then navigate to Hotel Info > General Info > BLUE® Taste – Food & Drink. From here you can view the dining options available, then simply select the restaurant you like and click on the ‘Reserve Table’ button to secure your preferred time and date. Just so you know, you need to be logged into the BLUE® app to confirm your reservation.
What ages do the kids’ clubs cater for?
At our Sensatori by TUI BLUE resorts we offer up to two, two-hour sessions a day, six days per week for kids aged 3-12 with a variety of themed activities, adventures, games, and creative sessions. Nearly all our kids’ clubs are free, with parties* available at a small charge. All of our kids’ club team are trained to TUI standards and have undergone relevant checks.
How do I book kids’ clubs?
You can book sessions on the BLUE® app. Simply select your hotel and then navigate to Programme > TUI Kids' Club and select the session you want to book.
Are there options for teens?
At our Sensatori by TUI BLUE resorts, we offer exclusive activities for teenagers aged 12-15 where they can meet new friends and have fun. Our Hosts arrange a variety of daily activities, and they provide fun or chilled evening events a few times a week. The full programme can be found on the BLUE® app under ‘Daily Programme’.
What activities are available for babies?
BabyClubs*:
At our Sensatori by TUI BLUE resorts, we offer supervised BabyClub sessions. BabyClub is open six days a week for up to two, two-hour sessions a day, as well as some evenings. Fully trained TUI staff are on hand to look after your little ones, aged from 0 to 36 months, and there are toys from leading companies for them to play with.
Parent & Baby sessions:
This free 45-minute session is suitable for parents and children under 3 years old. Sessions are held in the baby pool and indoor play area.
How do I book BabyClub sessions?
You can book sessions via the BLUE® app. Simply select your hotel and then navigate to Programme > BabyClub and select the session you want to book.
What’s the entertainment like at Sensatori by TUI BLUE resorts?
There’s always something going on every day, but with Sensatori by TUI BLUE you’re free to set your own tempo. Opt for total relaxation or take part in one of the variety of activities, sports or classes available. When the sun goes down, our teams are ready with professional shows and entertainment for all ages.
How can I select my room*?
At selected Sensatori by TUI BLUE resorts, it’s now possible to choose your ideal room location. Whether you want to be on a certain floor or close to certain amenities, for a small additional charge, you can secure the room that best suits you. Select Your Room can be booked via the BLUE® app.
Why do I need the BLUE app?
In the majority of Sensatori by TUI BLUE resorts, the BLUE® app gives you access to information you won’t find anywhere else, like the opening hours of facilities, restaurant menus and the daily activity and entertainment programme. You can also use the BLUE® app to book the likes of speciality restaurants, activity spots and kids' club sessions. You can also ask any questions you might have before you arrive. The app's free to download and you don't need a booking to access it.
Do you offer pre-departure service?
Yes, we do. When you book a Sensatori by TUI BLUE holiday, you'll receive an email with an invitation to access the Sensatori Experience hub. In it, you can get all the details about your resort and the local area, and get all your questions answered even before you fly. You also have access to chat and email service from our Sensatori Experts, who are based in your resort. They'll be able to help you with questions and special requests.
How can I make special arrangements?
If you're travelling for a special occasion, you can let us know by adding this to your booking, emailing the resort directly, or using the chat function in the Sensatori Experience hub to speak to a Sensatori Expert. Alternatively, if you're in resort, you can speak to the BLUE® Guides who will be able to advise you what is available for special occasions.
*incurs additional charge