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About TUI UK

Everything you need to know in one place.

Why millions of customers choose TUI

We’re the UK’s leading travel brand and part of TUI Group, the world’s number one tourism company. From handpicked hotels to our award-winning airline, All Inclusive holidays to Marella Cruises, we’re trusted holiday experts for good reason. With roots stretching back 100+ years and full ABTA and ATOL protection, your holiday – and your money – is in safe hands with us.

We take care of holidays from start to finish. That means flexible booking options – via our website, stores and app – with our very own Travel Experts on hand to help you create your perfect getaway. It also means all the essential elements of your break are taken care of, from hotels to transfers, and flights with our award-winning airline or one of our partner airlines. And while you're away, it means 24/7 support via the TUI app or phone if you need it – with TUI reps at some hotels.

TUI in the UK and Ireland in numbers...

  • 6 million holidaymakers – we’re the UK’s leading travel brand

  • 11,000+ employees – from travel experts to cabin crew, engineers to office staff

  • 21 regional airports – from Gatwick to Glasgow, Dublin to Doncaster

  • 300+ TUI Stores

TUI Group across the world in numbers...

  • The No. 1 travel company in the world

  • 34.7 million customers – from families to couples and solo travellers

  • 67,000 travel experts – including travel agents, cabin crew and holiday reps

  • 180 worldwide destinations – from Spain to Singapore, Croatia to Costa Rica

  • 5 airlines – and a fleet of 125 aircraft

  • 460 TUI-owned hotels and resorts

  • 18 cruise ships – across TUI Cruises, Marella Cruises and Hapag-Lloyd Cruises

  • 1,200 TUI Stores

  • 100+ years’ experience – our roots stretch back to the 1800s

Reasons to book with TUI

There are plenty of reasons to book with us, but here are just a few of the top ones…

Holiday types

Holidays designed by TUI

Looking after our planet

Here at TUI, we’re on a mission to create holidays that have a positive impact on the places we visit. Take a look at some of the ways we’re doing just that…

Sustainability at TUI. We’re putting measures in place to keep our operations as environmentally friendly as they can be.Take a closer look at sustainability at TUI.

Sustainability at TUI

We’re putting measures in place to keep our operations as environmentally friendly as they can be.

Take a closer look at sustainability at TUI.

Green & Fair hotels. These properties share our commitment to supporting local communities and looking after the environment, and you’ll find them all over the world.Find out how hotels achieve Green & Fair status.

Green & Fair hotels

These properties share our commitment to supporting local communities and looking after the environment, and you’ll find them all over the world.

Find out how hotels achieve Green & Fair status.

TUI Care Foundation. We’re working to protect nature and the communities we interact with in holiday destinations across the globe.Explore some of the projects we’re supporting.

TUI Care Foundation

We’re working to protect nature and the communities we interact with in holiday destinations across the globe.

Explore some of the projects we’re supporting.

Discover more

Browse deals. Take a look at some of our top holiday picks based on your budget.View all our best deals in one place.

Browse deals

Take a look at some of our top holiday picks based on your budget.

View all our best deals in one place.

Contact us. Find out how to get in touch before, during or after your holiday.See more about how to contact us.

Contact us

Find out how to get in touch before, during or after your holiday.

See more about how to contact us.

Be inspired. Read our collection of travel articles and start planning your next trip.Start browsing all our travel guides.

Be inspired

Read our collection of travel articles and start planning your next trip.

Start browsing all our travel guides.

FAQs

What is TUI?

TUI is the world’s leading tourism company, with roots that stretch back more than 100 years. We take care of holidays from start to finish – from TUI-designed hotels (TUI BLUE, TUI MAGIC LIFE, ROBINSON) to our own airline and Marella Cruises. We're part of TUI Group, which is headquartered in Hannover, Germany, and listed on the Frankfurt Stock Exchange, and we serve over 34 million customers a year across 180 destinations.

Is my money protected when I book with TUI?

Yes. All TUI package holidays including flights are ATOL-protected, and TUI is an ABTA member. That means your money and your trip are covered if anything happens before or during travel, so you can book with confidence.

How big is TUI?

TUI is the world’s number one tourism company. TUI Group serves around 34.7 million customers a year across 180 destinations, employs more than 67,000 colleagues, and operates five airlines with a fleet of roughly 125 aircraft, over 480 owned hotels and resorts, and 18 cruise ships. In the UK, TUI is the leading travel brand, with 11,000+ employees and 6 million holidaymakers a year.

What kinds of holidays can I book with TUI?

At TUI we offer holidays for every kind of traveller: beach and All Inclusive holidays, city breaks, escorted tours, lakes and mountains, ski holidays, multi-centre trips and weddings, plus cruises with Marella Cruises and TUI River Cruises. Once you've decided on your holiday type, you can book online, via the TUI app, by phone, or by popping into a TUI Store.

Does TUI own its own hotels and airline?

Yes. We own and operate more than 400 hotels and resorts, including our own brands TUI BLUE, TUI MAGIC LIFE, ROBINSON and TUI SUNEO, plus our partner brands, like RIU. We also run five airlines across the UK, Germany, Scandinavia, Belgium and the Netherlands – with a combined fleet of around 125 modern aircraft. On top of this, we operate 18 cruise ships.

What is TUI doing for sustainability?

TUI is committed to reaching net-zero emissions and we have removed millions of single-use plastic items from our operations. A large share of TUI hotels hold GSTC-recognised “Green & Fair” sustainability certification, and the TUI Care Foundation runs projects supporting local communities, education and nature in holiday destinations worldwide. You can read more on our sustainability page.