Booking Terms and Conditions
With TUI you can now book your whole holiday or just the bits that suit you – just the flight, your accommodation, your car hire and much more.
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate
Depending on which combination of products you choose to book, your terms and conditions will vary.
The following details the different types of products available and the applicable terms and conditions:
TUI package holiday
This product offers you combinations of TUI hotels and TUI Airways flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018, as well as other benefits, such as hand picked accommodation, local assistance, etc.
Price-Match Promise
View our Price-Match Promise terms and conditions.
Marella Cruises holiday
TUI Airways flights
When you make a flight only booking, you can choose from a selection of TUI Airways flights from more than 20 UK airports to over 100 destinations worldwide. As you’re booking a single component, the Package Travel and the Package Travel and Linked Arrangements Regulations 2018 do not apply.
Promotions and discount Terms and Conditions
Hotel only Terms and Conditions
View our Hotel Only terms and conditions.
Weddings
View our weddings terms and conditions for wedding departures on and after 1st May 2027. All weddings due to depart before this time will be subject to terms set out in the couple's TUI UK Wedding Contract.