How do I contact TUI whilst I'm on holiday?

Whilst you're away you can contact us 24/7. The best way to contact our team is by using the chat function in the TUI App. You can also contact us by a text message and for urgent matters by Phone - we also offer a rep service at some of our hotels.

If you haven't already, download the TUI app https://www.tui.co.uk/destinations/info/my-tui-app

Call +442038303111 - calls from abroad will be charged at international rates
Text 80247 - text messages are charged at your standard network rate

Find out more on our Contact Us page.

More questions about At your destination

Can I book activities like the TUI Kids' Club at the hotel on my app? View more details
Can I pre-book a table in the á la carte restaurant? View more details
What's in my hotel room? View more details
What's the dress code at my hotel? View more details
What do I do if I have a complaint whilst on holiday? View more details
What do I get within my board basis? View more details
Will I have a TUI Rep at my hotel? View more details