Can I hire a wheelchair onboard a Marella Cruise?
We don't have wheelchairs available to hire onboard. If you need a manual wheelchair or a mobility scooter, please bring this with you. You can use both manual and electric wheelchairs onboard our cruises, but we do have a limit on the number we can carry for safety reasons.
If you're planning to book a Marella Cruise and want to bring a wheelchair, please call our Assisted Travel Team on 0800 145 6920, before you book, to make sure we have availability. If you've already booked your cruise, you'll still need to call us, so we can check for you. The team will also be able to highlight any restrictions on using your wheelchair onboard the ship.
Due to health and safety regulations, our crew are restricted in the maximum weight they're allowed to lift. This means we're unable to accept any wheelchairs or scooters that don't break down into pieces, with a maximum weight of 20kg per individual piece.
You (or your travelling companion) are responsible for assembling and disassembling the wheelchair/ mobility device.
Calls from landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.
More questions about Assisted travel on Marella Cruises holidays
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Are accessible shore excursions suitable for everyone?
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Are Marella Cruise excursions suitable for less-mobile passengers and wheelchair users?
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Are service animals able to join shore excursions?
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Are the Marella Cruise ships suitable for the less mobile and wheelchair users?
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Can a Marella Cruise cater for customers who are deaf, hard of hearing, blind or visually impaired?
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Can a third person be accommodated in an adapted cabin on a Marella Cruise ship?
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Can I arrange for food to be blended because of a medical condition?
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Can I bring a battery-powered mobility scooter or wheelchair onboard a Marella Cruise ship?
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Can I take medical equipment on a cruise?
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Can I take my scooter on shore excursions?
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Do you cater for special dietary requirements onboard my Marella Cruise?
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Do you offer written commentary of shore excursions for guests who have a hearing impairment?
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Do you provide sharps bins onboard a Marella Cruise?
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How can I trust that accessible shore excursions are fully accessible?
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How can the guide assist me with my mobility needs during a shore excursion?
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How do you look after solo travellers onboard a Marella Cruise?
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How large are the groups for accessible shore excursions?
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What's the procedure for booking an adapted cabin on a Marella Cruise?
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What adjustments have been made in the adapted cabin?
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What entitles a customer to an adapted cabin on a Marella Cruise?
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What type of vehicles are used for accessible shore excursions?
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Where can I find the adapted cabins on my Marella Cruise?
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Which ports offer accessible shore excursions?
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Why do accessible shore excursions sometimes have different prices to our other excursions?
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Will a fridge be available for me to store any medication?
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