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Assisted travel and health requirements

Assisted travel - at the airport and onboard your flight

Can I take oxygen on my flight?

Medical Oxygen Cylinders
Medical oxygen cylinders are permitted under these conditions:

  • Maximum weight: 5 kg per cylinder
  • Maximum quantity: 5 cylinders per passenger
  • Required documentation: Doctor's letter stating medical necessity
  • Advance notification: Must inform TUI Airways at time of booking
  • Safety requirement: Valves must be protected from damage

Portable Oxygen Concentrators (POCs)
POCs are electronic devices that provide oxygen-enriched air and can be used as an alternative to cylinders.

Approved POCs

  • Can be used throughout the entire flight, including take-off and landing
  • Must be on TUI Airways' approved device list
  • Require a doctor's letter confirming medical necessity
  • Must have sufficient battery life for the entire journey plus delays

Non-Approved POCs
Can be transported only if:

  • Not used at any time during the flight
  • Empty and free of pressure
  • Battery is removed and packaged separately OR
  • Has recessed battery terminals that cannot contact metal objects

Prohibited Oxygen Equipment

  • Liquid oxygen systems are strictly prohibited on all TUI Airways flights
  • Oxygen equipment for recreational purposes (e.g., scuba diving) is not permitted
  • Empty recreational oxygen cylinders may be transported as checked baggage

Contact Information
To verify approved POC models or notify us about your oxygen needs:

  1. Contact the TUI Airways Assisted Travel Team at 0800 145 6920
  2. Contact at least 48 hours before your flight

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