Can I take oxygen on my flight?
Medical Oxygen Cylinders
Medical oxygen cylinders are permitted under these conditions:
- Maximum weight: 5 kg per cylinder
- Maximum quantity: 5 cylinders per passenger
- Required documentation: Doctor's letter stating medical necessity
- Advance notification: Must inform TUI Airways at time of booking
- Safety requirement: Valves must be protected from damage
Portable Oxygen Concentrators (POCs)
POCs are electronic devices that provide oxygen-enriched air and can be used as an alternative to cylinders.
Approved POCs
- Can be used throughout the entire flight, including take-off and landing
- Must be on TUI Airways' approved device list
- Require a doctor's letter confirming medical necessity
- Must have sufficient battery life for the entire journey plus delays
Non-Approved POCs
Can be transported only if:
- Not used at any time during the flight
- Empty and free of pressure
- Battery is removed and packaged separately OR
- Has recessed battery terminals that cannot contact metal objects
Prohibited Oxygen Equipment
- Liquid oxygen systems are strictly prohibited on all TUI Airways flights
- Oxygen equipment for recreational purposes (e.g., scuba diving) is not permitted
- Empty recreational oxygen cylinders may be transported as checked baggage
Contact Information
To verify approved POC models or notify us about your oxygen needs:
- Contact the TUI Airways Assisted Travel Team at 0800 145 6920
- Contact at least 48 hours before your flight
More questions about Assisted travel - at the airport and onboard your flight
-
Can I carry my medication or medical equipment on the flight?
View more details -
Can I keep my wheelchair with me at the airport?
View more details -
Can I take a CPAP machine on my flight?
View more details -
I am neurodiverse and/or have a non-visible disability, can I get assistance at the airport?
View more details -
I have a non-visible disability, how do I make myself known to TUI staff?
View more details -
I need a specific seat on the flight due to a medical condition, how do I book a seat on my flight?
View more details -
What assistance can cabin crew offer onboard?
View more details -
Where does the assistance start from at the airport?
View more details -
Who will help me at the airport?
View more details