In line with the latest government advice, holidays to mainland Spain departing before 17th August, and to the Balearic and Canary Islands departing before 10th August, have been cancelled.
If you were due to travel during this time, you’ll be able to cancel or amend your holiday – we’ll be in touch to discuss your options. If you’re currently in Spain, your return flight remains unchanged.
As part of our TUI Holiday Promise, all bookings in 2020 have COVID Cover included. This means you can amend your holiday for free if you contract COVID-19 before you travel. It’s also got a Holiday Guarantee insurance policy built in. This means that if you contract COVID-19 while you’re away, you’re covered for overseas medical assistance, testing costs and a flight home for treatment if required. It’s designed for use alongside your usual travel insurance, and is subject to T&Cs.
Your flight and hotel experience
We’ve put a range of new measures in place on our TUI flights, in line with all the latest government and holiday industry expert advice. You’ll need to check in online, wear a mask throughout the flight and also at some airports. As for our hotels, we’re making sure they’ve got the highest possible hygiene standards in place before re-opening. You can find out more about your flight, transfer and hotel experience here. And, check out our frequently asked questions, which include information on things like hotel restaurants, pools and entertainment.
THE TUI HOLIDAY PROMISE
- COVID Cover included
- TUI quality standards guaranteed
- 24-hour support while you’re away
- Quarantine-free destinations only
- Flexible options if your holiday can’t go ahead
Find out more about our promise.
Here are the main things you need to be aware of.
|Social distancing distance||2 metres.|
|Face mask requirements for adults||On mainland Spain (Costa Brava, Costa Dorada, the Barcelona area, and the Valencia and Andalucia regions) and in the Balearic Islands, face masks are mandatory in all public places, including public areas in hotels and apartments. A 100 euro fine will be issued for anyone not adhering to these rules. There are some exceptions. For example, face masks are not mandatory while sunbathing or swimming at the beach or around the pool, although you will need to wear a mask on arrival at the beach or pool and when you get up to go to the bar or the bathroom. You don’t need to wear a face mask when taking part in sports activities, but you will need to wear one in the changing rooms and reception area. You’ll need to wear a mask at restaurants, including on terraces, except when eating or drinking. Some restaurants may also provide you with gloves to wear. You’ll also need to wear a mask in non-public areas if you’re in close proximity with people outside of your family, for example if you share a car with another family. This does not apply to people who are unable to wear face coverings for health reasons.|
|Face mask requirements for children||Face masks are mandatory for everyone aged six years and over. They’re also recommended for children between three and five years old.|
|Am I required to fill out a Passenger Locator Form?||You must complete a mandatory Passenger Locator Form after you’ve checked in online, within 24 hours of departure. If you don’t, you may be denied boarding, delayed or subject to a health assessment on arrival.
|Other need-to-knows||Your temperature will be checked on arrival at the airport.
Gatherings of groups of more than 15 people are not permitted.
Here’s what you can expect while you’re out and about in Spain.
|Restaurants||Bars and restaurant capacity is reduced to 50% for indoor spaces. For those with an outdoor terrace, the maximum capacity is 75%. Bars must not close any later than 2am.
On the island of Majorca, all bars, discos and restaurants on the Punta Ballena party strip in Magaluf will remain closed until at least 15th September 2020. The same applies to the Calle de la Cerveza and Calle del Jamon nightlife areas in Palma. Elsewhere in Spain, bar and restaurant capacity is reduced to 50% for indoor spaces. For those with an outdoor terrace, the maximum capacity is 75%. Bars must not close any later than 2am.
|Sights||Open with limitations.|
|Other facilities||Nightclubs in the Balearic Islands remain closed.
Masks are mandatory in shops.
Here’s the key information on getting to Spain.
|Flights with TUI||Check in for your flight on the TUI or First Choice App or online. Check-in opens 24 hours before your flight, and closes three hours before departure. You’ll be asked to certify that you’re fit to travel.|
Here are your options for travelling within Spain.
|Car hire||This is permitted in certain parts of Spain.|
|Public transport||You must wear a face mask on public transport.|
For more information, take a look at the Foreign and Commonwealth Office (FCO) advice on travelling to Spain.
Read the full FCO advice here.