How long will it take to receive a refund for my excursion booking?

Card refunds usually take seven to 10 days to reach your account, depending on your bank. If you still haven't received your refund after this time, please contact us and we'll look into it for you.

More questions about TUI Experiences

Can I use my Gift Card to book excursions online?
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How can I book excursions whilst I'm on holiday?
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How do I book an excursion before I travel?
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How do I cancel my excursion booking?
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How do I change the date of my excursion?
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I've booked an excursion - when will I receive my e-ticket?
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I've booked an excursion but haven't received a confirmation email - has my booking gone through?
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Where can I buy attraction tickets?
View more details

How long will it take to receive a refund for my excursion booking?

More questions about TUI Experiences

Can I use my Gift Card to book excursions online?

How can I book excursions whilst I'm on holiday?

How do I book an excursion before I travel?

How do I cancel my excursion booking?

How do I change the date of my excursion?

I've booked an excursion - when will I receive my e-ticket?

I've booked an excursion but haven't received a confirmation email - has my booking gone through?

Where can I buy attraction tickets?

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