Travel Information
Manage My Booking

Holidays
View Holidays Homepage
Cruises
Hotel Only
View Hotel Only Homepage
- UK and Ireland Hotels
- Hotels Abroad
Flights
View Flights Homepage
Deals
View Deals Homepage
Destinations
View Destinations Homepage
Extras
Travel Information

Home
Help centre
While on holiday
TUI Experiences

Hero

TUI Experiences

Your questions answered.

Showing 9 questions related to
"TUI Experiences"

Can I use my Gift Card to book excursions online?
How can I book excursions whilst I'm on holiday?
How do I book an excursion before I travel?
How do I cancel my excursion booking?
How do I change the date of my excursion?
How long will it take to receive a refund for my excursion booking?
I've booked an excursion - when will I receive my e-ticket?
I've booked an excursion but haven't received a confirmation email - has my booking gone through?
Where can I buy attraction tickets?

Hero

Didn't find what you were looking for?

Try searching again

Search suggestions

Can I check in online?
Will I have to pay any fees to cancel my holiday?
How do I make a complaint about my holiday?

Looking for something else?

Everything you need to know in one place

Airport, flights and luggage
Assisted travel and health requirements
Contact us
Cruises
myTUI account and TUI app
Payments and insurance
Search, book and amending your holiday

Here to help and connect with you

Find a TUI UK store near you

TUI Store Finder

Find all other ways to contact TUI

We are here to help. Give us a call

Can’t find what you’re looking for?

Ask a question?

Don't miss out! Sign up for holiday offers

Please choose your TUI Website

TUI UK

TUI Republic of Ireland
TUI Nederland
TUI Spain
TUI België
TUI Finland
TUI Schweiz
TUI France
TUI Deutschland
TUI Norge
TUI Österreich
TUI Polska
TUI Danmark
TUI Sverige

Download the TUI App

Bodrum Holidays Canary Islands Holidays Corfu Holidays Jamaica Holidays Las Vegas Holidays Menorca Holidays Mexico Holidays Thailand Holidays Walt Disney World Holidays Holidays from Aberdeen Holidays from Belfast Holidays from Birmingham Holidays from Bristol Holidays from East Midlands Holidays from Edinburgh Holidays from Glasgow Holidays from Leeds Holidays from Liverpool Holidays from London Holidays from Manchester Holidays from Newcastle

Alicante Flights Barbados Flights Cancun Flights Cape Verde Flights Dalaman Flights Florida Flights Gambia Flights Goa Flights Ibiza Flights Lanzarote Flights Montego Bay Flights Orlando Flights Portugal Flights Tenerife Flights Thailand Flights

Beach Holidays Cheap Holidays Cruise Holidays Escorted Tours Long Haul Holidays Multi-Centre Holidays Package Holidays River Cruise Holidays Short Breaks Lakes & Mountains Summer Holidays 2025 Winter Sun Holidays 2025 / 2026 Summer Holidays 2026

Barbados Cruises Barcelona Cruises Corfu Cruises Croatia Cruises Dubrovnik Cruises Greek Island Cruises Italian Cruises This Summer Cruises This Winter Cruises Cruise Deals River Cruises River Cruise Deals

Costa Rica Holidays Cuba Holidays Mauritius holidays Bangkok Holidays Bali Holidays Egypt holidays Jamaica Holidays Caribbean Holidays Aruba holidays Florida holidays Sri Lanka Holidays Vietnam holidays Sharm El Sheikh Holidays Dubai Holidays Thailand holidays Cape Verde holidays

Portugal holidays Greece holidays Morocco holidays Turkey Holidays Spain holidays Malta holidays Croatia holidays Zante holidays Lapland holidays Italy holidays Bulgaria holidays Benidorm Holidays

Hotels in Riviera Maya Hotels in Paphos Hotels in Bodrum Hotels in Majorca Hotels in Menorca Hotels in Playacar Hotels in Kusadasi Hotels in Gran Canaria Hotels in Marmaris Hotels in Fuerteventura Hotels in Lanzarote Hotels in Playa Del Carmen Hotels in Tenerife Hotels in Cancun Hotels in Alanya Hotels in Protaras Hotels in Ibiza UK Hotel Deals Room Upgrades Board Upgrades

Company Information & Policies

Privacy notice
Booking terms & conditions
Website accessibility
Modern slavery statement
Ways to pay
Media centre
Travel jobs
Affiliates
How to raise a concern?
TUI Awards and Accolades

TUI Media Resources

About TUI
myTUI App
Google play store
App store for iOS

Cookies

Cookies notice
Manage cookie preferences

Holiday Resources

Travel Insurance
Travel money
Holiday budget calculator
First Choice
Holiday Brochures
Holiday Weather
Holiday competitions
Discover

Travel Aware - Staying Safe and Healthy Abroad

The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad.

For the latest general FCDO travel advice, - including security and local laws, plus passport and visa information check gov.uk/travelaware and follow @FCDOtravelGovUK on "X" and Facebook.com/FCDOtravel

See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations.

Sign up for FCDO travel advice email alerts, so you automatically receive the latest travel advice updates and travel requirements for the destinations you want to know about.

For travel advice from TUI - see Travel Aware page (www.tui.co.uk/destinations/info/travel-aware)

For current travel health news - see travelhealthpro.org.uk

See our safety advice hub - for information on staying safe while you're away.

Advice can change so check regularly for updates.

All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. ATOL protection does not apply to the other holiday and travel services listed on this website. All non-flight package holidays on this website are financially protected under our ABTA Bonding (this does not apply to other travel arrangements such as accommodation only bookings).